Biologics Administrator - Peterborough

North West Anglia NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen in the Dermatology team for a biologics administrator to:

Provide a comprehensive administrative service to the management, medical and nursing teams involved in the Dermatology Biologics Team.

The Biologics service within the Dermatology Department is supported by a Clinical Lead and 2 Biologics nurses who require administration support to ensure smooth running of the Biologics Service within Dermatology.

Main duties of the job

The post holder will have responsibility for booking follow up appointments, accurate record keeping, and communicating enquiries to an appropriate member of the medical team. Supported by the Admin and Pathways Coordinator, the post holder will develop the biologics service, which will lead to good booking practice and the provision of an excellent support mechanism for both patients and clinical teams.
Prepare relevant documentation and reports for the MDT and other meetings.
Post holder is required to deal with incoming calls/messages to the Biologics helpline.
Deal with patient queries where appropriate or ensure the query is dealt with by the appropriate team member.

About us

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.

Benefits to you:

27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff)
NHS Pension Scheme
Flexible working opportunities
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays
Career development and training
Wellbeing support and activities
In-house physiotherapy Service
On-site canteens with subsidised meals
Subsidised staff parking (currently free)
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Date posted

29 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

176-S-6019687

Job locations

Peterborough City Hospital

Peterborough

PE3 9GZ

Job description

Job responsibilities

The post holder will have responsibility for booking follow up appointments, accurate record keeping, and communicating enquiries to an appropriate member of the medical team. Supported by the Admin and Pathways Coordinator, the post holder will develop the biologics service, which will lead to good booking practice and the provision of an excellent support mechanism for both patients and clinical teams.
Prepare relevant documentation and reports for the MDT and other meetings.
Post holder is required to deal with incoming calls/messages to the Biologics helpline.
Deal with patient queries where appropriate or ensure the query is dealt with by the appropriate team member.

Job description

Job responsibilities

The post holder will have responsibility for booking follow up appointments, accurate record keeping, and communicating enquiries to an appropriate member of the medical team. Supported by the Admin and Pathways Coordinator, the post holder will develop the biologics service, which will lead to good booking practice and the provision of an excellent support mechanism for both patients and clinical teams.
Prepare relevant documentation and reports for the MDT and other meetings.
Post holder is required to deal with incoming calls/messages to the Biologics helpline.
Deal with patient queries where appropriate or ensure the query is dealt with by the appropriate team member.

Person Specification

Education and Qualifications

Essential

Educated to GCSE level standard English Language at Grade A - C (or equivalent)
Audio typical qualification or equivalent experience

Desirable

NVQ II or III Business Administration

Experience

Essential

Experience of using MS Office, particularly MS Excel, Word and Outlook
Previous Secretarial/Office experience
Demonstrate and understanding of customer care/ability to work with sensitive and confidential information

Desirable

Experience of working within the NHS and an understanding of medical terminology

Key Skills/Abilities

Essential

Knowledge and understanding of Confidentiality and the Data Protection ACT
Good standard of written and verbal communication at all levels
Ability to prioritise workload and work under pressure to ensure deadlines are achieved

Person Specification

Education and Qualifications

Essential

Educated to GCSE level standard English Language at Grade A - C (or equivalent)
Audio typical qualification or equivalent experience

Desirable

NVQ II or III Business Administration

Experience

Essential

Experience of using MS Office, particularly MS Excel, Word and Outlook
Previous Secretarial/Office experience
Demonstrate and understanding of customer care/ability to work with sensitive and confidential information

Desirable

Experience of working within the NHS and an understanding of medical terminology

Key Skills/Abilities

Essential

Knowledge and understanding of Confidentiality and the Data Protection ACT
Good standard of written and verbal communication at all levels
Ability to prioritise workload and work under pressure to ensure deadlines are achieved

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information