Patient Tracker - Emergency Department - Peterborough Hospital
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Job summary
An exciting opportunity has arisen to join our Emergency departments at Peterborough City Hospital and Hinchingbrooke Hospital as a Patient Tracker.
Working alongside a busy team of administrative and clinical staff this is role is pivotal in supporting our teams deliver the best possible care for our patients.
You will be required to provide a variety of administrative tasks all of which improve the patient journey through our department.
Our administrative team in the Emergency Departments are a strong team, all providing a variety of administrative roles including senior secretaries, administrators, team leaders, ward managers assistants and receptionists as well as the patient trackers.
If you are seeking a challenge and possess the skills required this could be the right job for you.
Shifts are: 07.30 - 18.15 hrs 12.00 - 22.00 hrs & 18.00 - 03.00 hrs covering seven days a week.
The role is cross site between Hinchingbrooke and Peterborough Hospital.
Main duties of the job
Essential skills for this role are fast accurate keyboard skills, excellent customer service experience and the ability to communicate effectively at all levels.
You must be able to multitask, remain calm under pressure, prioritise and troubleshoot within in a busy fast pace environment. Flexibility, reliability, adaptability and working well as part of a team are essential for the Patient Tracker role.
About us
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you:
27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
NHS Pension Scheme:
Flexible working opportunities;
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Career development and training;
Wellbeing support and activities;
In-house physiotherapy Service;
On-site canteens with subsidised meals;
Subsidised staff parking (currently free).
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Details
Date posted
09 February 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
176-U-5980620
Job locations
Peterborough City Hospital
Peterborough
PE3 9GZ
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Peterborough City Hospital
Peterborough
PE3 9GZ
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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