Job summary
This is an exciting 18 month secondment into the Cardiac and Respiratory Investigation team at NWAFT. This is to provide cross site cover so you will need to be able to travel independently between all sites. Please ensure you read the secondment policy prior to applying and adhere to its principals.
*This position may become substantive*
- To book appointments for Cardiology/Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines.
- To monitor and maintain diagnostic waiting lists
- To provide administrative support for the Cardiac / Respiratory Investigations Department
- To support the smooth running of the main reception area in Cardiac / Respiratory Investigations Department (CID)
- To provide cover for the Lead Administrator as required
Main duties of the job
- To book appointments for Cardiology & Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines.
- To cancel, rebook and rearrange appointments as directed.
- To respond to general enquiries to the department
- Register referrals onto department computer system in accordance with Trust and National Booked Admissions Programme procedures.
- Record and update patient data on Trust and department computer systems, ensuring that patient information is correct and kept up to date.
- To provide cover for the Cardiac / Respiratory investigations Reception as required.
- Utilise MEDWAY, Tomcat, Anglia Ice and NHS mail to provide an efficient service for patients, staff and visitors when required.
- To provide cover for the Lead Administrator in times of absence.
- Opening of post and appropriate distribution of correspondences
- Accurate filing of information
About us
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to youo 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);o NHS Pension Scheme:o Flexible working opportunities;o Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;o Career development and training;o Wellbeing support and activities;o In-house physiotherapy Service;o On-site canteens with subsidised meals;o Subsidised staff parking (currently free).o Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for further details and informal enquiries are welcome.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for further details and informal enquiries are welcome.
Person Specification
Qualifications
Essential
- Educated to GCSE level in English Language and Maths or equivalent
- ECDL or equivalent experience
Desirable
- NVQ 3 Business and Administration or equivalent experience
Experience
Essential
- Systems administration experience.
- Experience of supervision of Administration/Secretarial Staff
- Previous experience and/or can demonstrate an overall understanding patient pathways
Desirable
- Experience of working in the NHS in an administration role
- Experience of using PAS, databases, e-track Anglia Ice, MS office and Excel Spreadsheets
Experience
Essential
- Experience of supervision of Administration/Secretarial Staff
- Previous experience and/or can demonstrate an overall understanding patient pathways
Skills
Essential
- Can demonstrate good standards of written and verbal communication, at all levels
Knowledge
Essential
- Knowledge of the Data Protection Act/Information Governance
- Demonstrate an understanding of customer care
Desirable
- Understanding of medical terminology
Skills
Essential
- Ability to adhere to policies and procedures
- Good organisational skills, able to prioritise own workload, effective time management, use initiative and work to deadlines in an environment of competing pressures
- Ability to work with confidential and sensitive information
- Able to demonstrate examples of effective team working as well as working independently
Person Qualities
Essential
- Flexible and responsive to change
- Self-motivated and self-directed
- Able to deal tactfully in sensitive situations
Person Specification
Qualifications
Essential
- Educated to GCSE level in English Language and Maths or equivalent
- ECDL or equivalent experience
Desirable
- NVQ 3 Business and Administration or equivalent experience
Experience
Essential
- Systems administration experience.
- Experience of supervision of Administration/Secretarial Staff
- Previous experience and/or can demonstrate an overall understanding patient pathways
Desirable
- Experience of working in the NHS in an administration role
- Experience of using PAS, databases, e-track Anglia Ice, MS office and Excel Spreadsheets
Experience
Essential
- Experience of supervision of Administration/Secretarial Staff
- Previous experience and/or can demonstrate an overall understanding patient pathways
Skills
Essential
- Can demonstrate good standards of written and verbal communication, at all levels
Knowledge
Essential
- Knowledge of the Data Protection Act/Information Governance
- Demonstrate an understanding of customer care
Desirable
- Understanding of medical terminology
Skills
Essential
- Ability to adhere to policies and procedures
- Good organisational skills, able to prioritise own workload, effective time management, use initiative and work to deadlines in an environment of competing pressures
- Ability to work with confidential and sensitive information
- Able to demonstrate examples of effective team working as well as working independently
Person Qualities
Essential
- Flexible and responsive to change
- Self-motivated and self-directed
- Able to deal tactfully in sensitive situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
