Job summary
Applications are invited for a Mortuary Assistant/Bereavement Care Officer to join our team at North West Anglia NHS Foundation Trust.
We are looking for a person with excellent communication skills and an ability to work with people of all levels and backgrounds. You will be well organised, adaptable and able to work under pressure and to tight deadlines, sometimes with little supervision.
This can sometimes be an emotionally challenging role, and you will need to show flexibility and empathy in order to meet the needs of our service users.
Main duties of the job
You will work as part of the mortuary and bereavement team across both trust sites, and will be supported to develop your skills and experience in this area of work.
The mortuary and bereavement service is about to enter a period of significant change, so now is an excellent time to join us. We are a motivated and forward thinking team, and you will play a part in shaping the future of our work.
About us
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:
- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Job description
Job responsibilities
Key Responsibilities:
- To undertake a variety of activities associated with the post mortem care of patients including reception, transfers, identifications, and viewings of the deceased.
- To ensure that documentation and electronic records are created accurately and maintained appropriately.
- To ensure that deceased and their relatives are treated, at all times, with respect and dignity.
- the preparation of legal documents and other paperwork necessary to deal with the death
- liaising with and assisting doctors, coroners officers, registrars and other professionals in carrying out duties related to the death,
Please see full job description
Job description
Job responsibilities
Key Responsibilities:
- To undertake a variety of activities associated with the post mortem care of patients including reception, transfers, identifications, and viewings of the deceased.
- To ensure that documentation and electronic records are created accurately and maintained appropriately.
- To ensure that deceased and their relatives are treated, at all times, with respect and dignity.
- the preparation of legal documents and other paperwork necessary to deal with the death
- liaising with and assisting doctors, coroners officers, registrars and other professionals in carrying out duties related to the death,
Please see full job description
Person Specification
Education and Qualifications
Essential
- Educated to GCSE standard or equivalent with at least a C grade in English and Mathematics
Knowledge and Expereience
Essential
- Experience of working in busy and stressful environment
- Experience of working with sensitive and confidential information
- Well developed IT skills, knowledge of Microscoft Office and use of databases
Desirable
- Expereience of working in a hospital environment
- Previous expereince caring for the bereaved
- An understanding of the practical and emotional issues around bereavement
- Basic knowledge of medical terminology
- Experience of customer service
Key Skills
Essential
- Ability to communicate effectively at all levels
- Abile to organise and prioritise workload
- Abile to recognise own llimitations and identify problems/ situations that require referral to the manager
- Work effectively both independently and as part of the team
- Used to working as part of a team
- Able to demonstrate initiative and working independently
- Ability to cope in a demanding and emotionally challenging environment
Person Specification
Education and Qualifications
Essential
- Educated to GCSE standard or equivalent with at least a C grade in English and Mathematics
Knowledge and Expereience
Essential
- Experience of working in busy and stressful environment
- Experience of working with sensitive and confidential information
- Well developed IT skills, knowledge of Microscoft Office and use of databases
Desirable
- Expereience of working in a hospital environment
- Previous expereince caring for the bereaved
- An understanding of the practical and emotional issues around bereavement
- Basic knowledge of medical terminology
- Experience of customer service
Key Skills
Essential
- Ability to communicate effectively at all levels
- Abile to organise and prioritise workload
- Abile to recognise own llimitations and identify problems/ situations that require referral to the manager
- Work effectively both independently and as part of the team
- Used to working as part of a team
- Able to demonstrate initiative and working independently
- Ability to cope in a demanding and emotionally challenging environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
