North West Anglia NHS Foundation Trust

Secretarial Assistant - Peterborough

This job is now closed

Job summary

We are looking for a professional and enthusiastic individual to join the FISS Secretarial Teams, assisting in providing a Typing admin support to our Consultants and clinical team, to deliver a safe and efficient service within the Division.

Main duties of the job

To provide efficient audio typing using EPRO/Scrik and general administration support services within a department

To perform all allocated secretarial and administration tasks required meeting the needs of the service

To work flexibly across specialty teams as and when required, providing administrative support to the consultants and senior medical secretary

Key Responsibilities:

Audio typing of correspondence
Preparing patient results/correspondence for scanning to Evolve
Issuing and sending correspondence
Preparation of documents for meetings/clinics

About us

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.

Benefits to you:

27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff)
NHS Pension Scheme
Flexible working opportunities
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays
Career development and training
Wellbeing support and activities
In-house physiotherapy Service
On-site canteens with subsidised meals
Subsidised staff parking (currently free)
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Date posted

29 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

176-F-5769672-A

Job locations

Peterborough City Hospital

Peterborough City Hospital Edith Cavell Campus Bretton Gate

Peterborough

PE3 9GZ

Job description

Job responsibilities

The post holder will:-

Audio type correspondence using Epro/Scrik

Deal with ad hoc queries via e-mail or face to face.

Contact other hospitals/units and GPs as necessary ensuring confidentiality and security procedures are followed

Receive and deal with correspondence and forward to appropriate departments

Ensure outgoing mail is segregated and marked correctly, utilising appropriate postal systems.

Email urgent referrals to tertiary units

Skills required

The post holder will:-

Have effective communication skills required to interact with staff at all levels

Be competent in the use of MS word/outlook/excel.

Be able to audio type.

Build and maintain constructive relationships and networks of people both inside and outside the Trust.

Confident and approachable in order to provide an excellent service to users

Effective organisational skills

Job description

Job responsibilities

The post holder will:-

Audio type correspondence using Epro/Scrik

Deal with ad hoc queries via e-mail or face to face.

Contact other hospitals/units and GPs as necessary ensuring confidentiality and security procedures are followed

Receive and deal with correspondence and forward to appropriate departments

Ensure outgoing mail is segregated and marked correctly, utilising appropriate postal systems.

Email urgent referrals to tertiary units

Skills required

The post holder will:-

Have effective communication skills required to interact with staff at all levels

Be competent in the use of MS word/outlook/excel.

Be able to audio type.

Build and maintain constructive relationships and networks of people both inside and outside the Trust.

Confident and approachable in order to provide an excellent service to users

Effective organisational skills

Person Specification

Education and Qualifications

Essential

Qualified to Level 2/GCSE level or equivalent which includes Maths and English
RSA II or equivalent typing / word processing qualification
Audio typing qualification or equivalent experience

Desirable

NVQ/BTEC Level 2 in Business Administration or Customer Services

Experience

Essential

Evidenced significant recent secretarial / admin / office experience
Recent significant experience of undertaking high volumes of audio typing on a daily basis ensuring both proficiency and accuracy

Desirable

Proven experience in communicating with senior Trust staff and colleagues and daily direct interaction with members of the public / patients
Recent experience of Trust IT systems - incl MEDWAY, Etrack, Scrik / Epro
Experience of working in the NHS

Knowledge

Desirable

Demonstrate evidence of significant experience of customer / patient care relevant to the post
Proven understanding of medical terminology

Key Skills

Essential

Can demonstrate evidence of good standards of written and verbal communication, and daily interaction with colleagues / members of the public at all levels
Evidenced excellent organisational skills experience

Desirable

Competent in the use of MS word / outlook

Person Specification

Education and Qualifications

Essential

Qualified to Level 2/GCSE level or equivalent which includes Maths and English
RSA II or equivalent typing / word processing qualification
Audio typing qualification or equivalent experience

Desirable

NVQ/BTEC Level 2 in Business Administration or Customer Services

Experience

Essential

Evidenced significant recent secretarial / admin / office experience
Recent significant experience of undertaking high volumes of audio typing on a daily basis ensuring both proficiency and accuracy

Desirable

Proven experience in communicating with senior Trust staff and colleagues and daily direct interaction with members of the public / patients
Recent experience of Trust IT systems - incl MEDWAY, Etrack, Scrik / Epro
Experience of working in the NHS

Knowledge

Desirable

Demonstrate evidence of significant experience of customer / patient care relevant to the post
Proven understanding of medical terminology

Key Skills

Essential

Can demonstrate evidence of good standards of written and verbal communication, and daily interaction with colleagues / members of the public at all levels
Evidenced excellent organisational skills experience

Desirable

Competent in the use of MS word / outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Peterborough City Hospital Edith Cavell Campus Bretton Gate

Peterborough

PE3 9GZ

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Peterborough City Hospital Edith Cavell Campus Bretton Gate

Peterborough

PE3 9GZ

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)