Job summary
Are you looking for a new challenge?
Do you enjoy working within a team?
Do you like working at a fast pace and want to make a positive contribution to the patient experience?
Then this is job for you.
Main duties of the job
An exciting opportunity has arisen for a Patient Tracker on Bay Tree which is a 30 bedded acute surgical ward at Hinchinbrook Hospital. This role is fundamental in supporting patient flow throughout the trust and maximising bed capacity.
We are looking for an enthusiastic, driven and motivated member of staff who has great communication skills, to complement our existing team on Bay Tree.
The main focus of this role will include assisting in patient discharges, liaising with other departments, and making a valued contribution to the overall patient experience.
You will role model expected clinical behaviours and ensure discharge planning is carried out to a consistent high standard.
About us
Our teams work hard to be flexible and promote a health work/home life balance and so agile working options are automatically considered for all roles within the Trust. Talk to the Recruiting Manager about what this means in practice for you.
Your package with us includes a lot more than just your pay and here area few of the additional benefits that are available to you as an employee:
- Access to the NHS Pension Scheme
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Free staff car parking on all our hospital sites during this financial year
- In-house Physiotherapy Services
- Career development and training opportunities
- Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
- Subsidised meals at our hospital restaurants
- Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia
Job description
Job responsibilities
The post holder will provide a comprehensive service to the Trust with a focus to facilitate effective and timely discharge of patients no longer requiring acute care. The post holder will provide a single point of contact for the management of bed availability and allocation within ward. The role requires a consistent and coordinated approach to the operational management of patient flow, with an emphasis on maintaining an on-going and real time understanding of the wards current and predicted capacity position and the timely and well planned discharge process.
Job description
Job responsibilities
The post holder will provide a comprehensive service to the Trust with a focus to facilitate effective and timely discharge of patients no longer requiring acute care. The post holder will provide a single point of contact for the management of bed availability and allocation within ward. The role requires a consistent and coordinated approach to the operational management of patient flow, with an emphasis on maintaining an on-going and real time understanding of the wards current and predicted capacity position and the timely and well planned discharge process.
Person Specification
Experience
Essential
- Experience in NHS Setting
- Customer service experience
Education and Qualifications
Essential
- Numerate and literate, with Maths and English GCSE (Grade C or above) or equivalent
- NVQ Level 2/3
Desirable
Knowledge
Essential
- Comprehensive working knowledge of Microsoft Office, especially Word, Excel and outlook.
- Working knowledge of confidentiality requirements and data protection act.
- Clear, concise verbal and written communication.
Key Skills
Essential
- Be able to work as part of a team under pressure
- Ability to work on own initiative and unsupervised
- Good organisational skills and communication skills
Person Specification
Experience
Essential
- Experience in NHS Setting
- Customer service experience
Education and Qualifications
Essential
- Numerate and literate, with Maths and English GCSE (Grade C or above) or equivalent
- NVQ Level 2/3
Desirable
Knowledge
Essential
- Comprehensive working knowledge of Microsoft Office, especially Word, Excel and outlook.
- Working knowledge of confidentiality requirements and data protection act.
- Clear, concise verbal and written communication.
Key Skills
Essential
- Be able to work as part of a team under pressure
- Ability to work on own initiative and unsupervised
- Good organisational skills and communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
