Job summary
The Clinical Systems Facilitator will be required to manage the databases, implement an efficient workflow and interface with other health information system databases as part of the patient's Electronic Health Record. The prevalent aspect of the post holder's responsibilities is to maintain the efficient use of the system by various users and ensuring clinical user satisfaction
Main duties of the job
The post holder will provide routine technical, operational and administrative support to the Clinical Systems within Diagnostic Imaging. The post incorporates numerous roles including change management, planning, training, problem solving, quality assurance, customer relations and policy administration. As Clinical Systems Facilitator, the post holder is guided by principles and broad occupational policies as they have significant discretion to work within a set of defined parameters in order to administrate this specialist function including the deployment, training and development of the team. The post holder will work as an integral member of the informatics team as well as the Leadership team, liaising with the PACS Manager, Clinical Systems Manager and the Systems and Performance Lead. There will be a requirement to work outside of normal working hours to support the Trust's imaging informatics systems during system failure/downtime. The post holder will deputise for other members of the team in their absence.
About us
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to youo 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);o NHS Pension Scheme:o Flexible working opportunities;o Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;o Career development and training;o Wellbeing support and activities;o In-house physiotherapy Service;o On-site canteens with subsidised meals;o Subsidised staff parking (currently free).o Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Job description
Job responsibilities
PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DETAILS
In this role as Clinical Systems Facilitator, the post holder will undertake tasks in all areas of the department in line with departmental IM&T protocols, which include:
- Work alongside the Clinical Systems Manager and Imaging Performance and Systems Lead to implement and facilitate the smooth running on the Diagnostic Imaging Clinical systems requiring judgements and analysis of a variety of complex and highly complex operational problems.
- Undertake relevant advanced course in Picture Archiving and Communication System (PACS) and Computer Radiology Information System (CRIS), involving system management, system setup, advanced system monitoring and statistical analysis from the raw data. The post holder has a responsibility to keep abreast of developments and changes in relation to the responsibilities outlined and maintain technical competence and awareness by internal and external training updates.
- Have specialist unique knowledge of the advanced setup of the PACS and CRIS Provide a specialist technical service utilising specialist knowledge underpinned by theory and equivalent experience to implement specialist services.
- Understand the clinical use of computerised and digital radiography systems, computerised tomography, magnetic resonance imaging, ultrasound and radioisotope imaging to produce radiographic image data.
- Liaise with other clinical staff groups, some external to the NHS (national and international), i.e. hardware and software providers for problem solving advanced issues and system resets.
- Continually develop, monitor and review systems of work for the Clinical Systems, trust wide to ensure best practise.
Job description
Job responsibilities
PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DETAILS
In this role as Clinical Systems Facilitator, the post holder will undertake tasks in all areas of the department in line with departmental IM&T protocols, which include:
- Work alongside the Clinical Systems Manager and Imaging Performance and Systems Lead to implement and facilitate the smooth running on the Diagnostic Imaging Clinical systems requiring judgements and analysis of a variety of complex and highly complex operational problems.
- Undertake relevant advanced course in Picture Archiving and Communication System (PACS) and Computer Radiology Information System (CRIS), involving system management, system setup, advanced system monitoring and statistical analysis from the raw data. The post holder has a responsibility to keep abreast of developments and changes in relation to the responsibilities outlined and maintain technical competence and awareness by internal and external training updates.
- Have specialist unique knowledge of the advanced setup of the PACS and CRIS Provide a specialist technical service utilising specialist knowledge underpinned by theory and equivalent experience to implement specialist services.
- Understand the clinical use of computerised and digital radiography systems, computerised tomography, magnetic resonance imaging, ultrasound and radioisotope imaging to produce radiographic image data.
- Liaise with other clinical staff groups, some external to the NHS (national and international), i.e. hardware and software providers for problem solving advanced issues and system resets.
- Continually develop, monitor and review systems of work for the Clinical Systems, trust wide to ensure best practise.
Person Specification
Education & Qualifications
Essential
- Numerate & literate
- PACS System Administrator training
- RIS administrator level training
Desirable
- BSc in Radiography or Clinical Systems
Experience
Essential
- Knowledge of Microsoft software packages and advanced keyboard use
- Working knowledge of the Health Service and of a Diagnostic Imaging department
- Knowledge and experience in training Trust staff on Diagnostic Imaging IT systems.
Desirable
- Knowledge or awareness of Model Hospital, particularly in relation to PACS and RIS
- Basic knowledge of infrastructure eg. Networks
Key Skills / Abilities / Knowledge
Essential
- NHS / public sector experience and knowledge
- Knowledge of CRIS, PACS & Clinisys Ice
- Accuracy and attention to detail
Desirable
- Knowledge of NHS information and reporting systems
- National and local NHS targets and initiatives
Person Specification
Education & Qualifications
Essential
- Numerate & literate
- PACS System Administrator training
- RIS administrator level training
Desirable
- BSc in Radiography or Clinical Systems
Experience
Essential
- Knowledge of Microsoft software packages and advanced keyboard use
- Working knowledge of the Health Service and of a Diagnostic Imaging department
- Knowledge and experience in training Trust staff on Diagnostic Imaging IT systems.
Desirable
- Knowledge or awareness of Model Hospital, particularly in relation to PACS and RIS
- Basic knowledge of infrastructure eg. Networks
Key Skills / Abilities / Knowledge
Essential
- NHS / public sector experience and knowledge
- Knowledge of CRIS, PACS & Clinisys Ice
- Accuracy and attention to detail
Desirable
- Knowledge of NHS information and reporting systems
- National and local NHS targets and initiatives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
