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North West Anglia NHS Foundation Trust

Medical Records Administration Assistant - Doddington Hospital

Information:

This job is now closed

Job summary

If you are and overseas candidate wishing to apply and would require sponsorship, you can determine the likelihood of obtaining a CoS for this post by assessing your circumstances against criteria specified on the gov.uk website

Come and join our great Administration Team in the Outpatient Department at Doddington Hospital.

You will need to be friendly , hardworking and above all willing to learn. If you think this is you....what are you waiting for, apply now!

Role is Monday-Friday 37.5 hours per week

******previous applicants please do not apply******

Main duties of the job

An opportunity has arisen in the Outpatient Department for a Medical Records Administration Assistant.

As an Administration Assistant, your main responsibilities will include preparing patient information for clinics covering a wide range of specialties. You will also liaise with Consultants, chasing results, deal with inquiries and input data on to the Trust computer systems.

You will be required to project a professional helpful manner and ensuring complete confidentiality is adhered to at all times. You will be working with a busy team and will ideally have some experience of working within this type of environment.

Criteria:

  • Excellent communication skills
  • Good customer service skills - face to face contact with the general public
  • Proven keyboard, telephony and clerical skills
  • Respect confidentiality
  • Maintain a high level of accuracy
  • Ability to operate effectively as part of a team

This role is based at the Doddington Hospital

About us

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.Benefits to youo 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);o NHS Pension Scheme:o Flexible working opportunities;o Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;o Career development and training;o Wellbeing support and activities;o In-house physiotherapy Service;o On-site canteens with subsidised meals;o Subsidised staff parking (currently free).o Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Details

Date posted

20 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

176-F-4032694-E

Job locations

Doddington Hospital

Benwick Road

Doddington

PE15 0UG


Job description

Job responsibilities

Working in a busy Outpatient Administration Team alongside the Clinical staff, you will be working in a very varied role, with no two days being the same. There is much to learn but the role is very rewarding knowing you have supported the patient through their Outpatient Appointment and Experience.

Job description

Job responsibilities

Working in a busy Outpatient Administration Team alongside the Clinical staff, you will be working in a very varied role, with no two days being the same. There is much to learn but the role is very rewarding knowing you have supported the patient through their Outpatient Appointment and Experience.

Person Specification

Qualifications & Training

Essential

  • Educated to GCSE standard
  • ECDL or equivalent knowledge

Desirable

  • NVQ 2 in Administration

Experience

Essential

  • Experience of working/co-operating with others as part of a team.
  • Experience of undertaking activities/tasks unsupervised.

Desirable

  • Experience of working in the NHS
  • Experience of working in Health Records, customer care. Work in admin field

Knowledge & Skills

Essential

  • Excellent typing skills
  • Standard keyboard skills with working knowledge of Word, outlook and Excel
  • Able to manage information with appropriate security and understands confidentiality
  • Able to produce information and process data entry appointments with accuracy. (simple system based data)
  • Is willing to learn and develop new skills to meet the needs of the service and for personal development.
  • Has good time management skills.

Desirable

  • Typing skills
  • Knowledge of the data protection Act , Information governance
  • Knowledge of E Referrals

Safeguarding

Essential

  • Demonstrates understanding of safeguarding issues

Professional boundaries

Essential

  • Accepts responsibility and accountability for own work
  • Seeks and uses support appropriately

Self Awareness

Essential

  • Can demonstrate flexibility of approach

Other

Essential

  • Willing and able to support the business unit administration to deliver an effective service occasionally at sites other than main base.

Desirable

  • Ability to travel
Person Specification

Qualifications & Training

Essential

  • Educated to GCSE standard
  • ECDL or equivalent knowledge

Desirable

  • NVQ 2 in Administration

Experience

Essential

  • Experience of working/co-operating with others as part of a team.
  • Experience of undertaking activities/tasks unsupervised.

Desirable

  • Experience of working in the NHS
  • Experience of working in Health Records, customer care. Work in admin field

Knowledge & Skills

Essential

  • Excellent typing skills
  • Standard keyboard skills with working knowledge of Word, outlook and Excel
  • Able to manage information with appropriate security and understands confidentiality
  • Able to produce information and process data entry appointments with accuracy. (simple system based data)
  • Is willing to learn and develop new skills to meet the needs of the service and for personal development.
  • Has good time management skills.

Desirable

  • Typing skills
  • Knowledge of the data protection Act , Information governance
  • Knowledge of E Referrals

Safeguarding

Essential

  • Demonstrates understanding of safeguarding issues

Professional boundaries

Essential

  • Accepts responsibility and accountability for own work
  • Seeks and uses support appropriately

Self Awareness

Essential

  • Can demonstrate flexibility of approach

Other

Essential

  • Willing and able to support the business unit administration to deliver an effective service occasionally at sites other than main base.

Desirable

  • Ability to travel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Doddington Hospital

Benwick Road

Doddington

PE15 0UG


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Doddington Hospital

Benwick Road

Doddington

PE15 0UG


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Administration

Carla Stevens

carla.stevens@nhs.net

01354644209

Details

Date posted

20 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

176-F-4032694-E

Job locations

Doddington Hospital

Benwick Road

Doddington

PE15 0UG


Supporting documents

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