Job summary
To support and deputise (on a rotation basis with other Band 7's) for the Head of Complaints and Clinical Risk in implementing, monitoring and co-ordinating all aspects of risk management activity, specifically clinical risk management within the Trust ensuring that systems and processes are in place for continuous improvement in quality and safety.
The post holder is required to assist the Head of Complaints and Clinical Risk in obtaining, collating and analysing information using root cause analysis for incident investigations and to ensure that delegated tasks are actioned in the absence of the Head of Complaints and Clinical Risk.
The post holder will be required to support the Head of Complaints and Clinical Risk in embedding Patient Safety Incident Response Framework (PSIRF) 2022, launched by NHSE. PSIRF seeks to support healthcare providers to ensure robust systems are in place for reporting, investigating, and responding to Serious Incidents.
To work with allocated Clinical Division in order to undertake and embed Patient Safety Investigations Reports (PSII's).
Main duties of the job
- Work with divisions to participate in clinical investigations, ensuring robust clinical risk management systems are in place, write and communicate high standard reports using root cause analysis on the findings of investigations
- Use clinical judgement to ensure that the Datix risk management software system is monitored appropriately and that appropriate sign off reported incidents has occurred and potential serious incidents are escalated appropriately
- Liaise and collaborate with other specialists such as the Head of Complaints and Clinical Risk on safety and quality matters
- Support the development and delivery of any Trust wide quality and patient safety initiatives where required
- Represent the Clinical Risk Management department at internal and external meeting
Clinical and Patient Care:
The post holder will:-
- Maintain own clinical knowledge and competencies required to undertake clinical investigations and maintain clinical credibility including NMC registration
- Develop and maintain links with other departments in order to integrate risk management into all aspects of patient care
- Organise own workload, ensuring deadlines are observed and duties performed efficiently
- Meet regularly with the relevant staff from the division to support in the investigation and update on investigations as well as Head of Complaints and Clinical Risk to review and ensure actions implemented in respect of SI action plans .
About us
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to youo 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);o NHS Pension Scheme:o Flexible working opportunities;o Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;o Career development and training;o Wellbeing support and activities;o In-house physiotherapy Service;o On-site canteens with subsidised meals;o Subsidised staff parking (currently free).o Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Job description
Job responsibilities
To support and deputise (on a rotation basis with other Band 7s) for the Head of Complaints and Clinical Risk in implementing, monitoring and co-ordinating all aspects of risk management activity, specifically clinical risk management within the Trust ensuring that systems and processes are in place for continuous improvement in quality and safety.
The post holder will be required to support the Head of Complaints and Clinical Risk in embedding Patient Safety Incident Response Framework (PSIRF) 2022, launched by NHSE. PSIRF seeks to support healthcare providers to ensure robust systems are in place for reporting, investigating, and responding to Serious Incidents.
Work with divisions to participate in clinical investigations, ensuring robust clinical risk management systems are in place, write and communicate high standard reports using root cause analysis on the findings of investigations
Job description
Job responsibilities
To support and deputise (on a rotation basis with other Band 7s) for the Head of Complaints and Clinical Risk in implementing, monitoring and co-ordinating all aspects of risk management activity, specifically clinical risk management within the Trust ensuring that systems and processes are in place for continuous improvement in quality and safety.
The post holder will be required to support the Head of Complaints and Clinical Risk in embedding Patient Safety Incident Response Framework (PSIRF) 2022, launched by NHSE. PSIRF seeks to support healthcare providers to ensure robust systems are in place for reporting, investigating, and responding to Serious Incidents.
Work with divisions to participate in clinical investigations, ensuring robust clinical risk management systems are in place, write and communicate high standard reports using root cause analysis on the findings of investigations
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent
- oEvidence of post graduate study
- oClinical Background e.g. Nursing, Radiology, Pathology etc.
Experience
Essential
- oMinimum of 3 years post-registration clinical experience
- oExperience of working with staff at all levels within the organisation
- oExperience of working directly with distressed and unhappy patients, carers etc.
- oExperience of managing staff
- oExperience in investigating adverse events
- oExperience in incident reporting systems, e.g. Datix
- oConfident presenting skills
Knowledge
Essential
- oKnowledge of Root Cause Analysis methodology
- oKnowledge of health-related terminology
Key Skills
Essential
- oAble to demonstrate excellent written and verbal communication skills
- oExcellent organisational skills
- oExcellent report-writing and presentation skills
- oAnalytical skills
- oDemonstrate good eye for detail and accuracy
- oAble to work on own initiative and with minimal supervision
- oGood time manager
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent
- oEvidence of post graduate study
- oClinical Background e.g. Nursing, Radiology, Pathology etc.
Experience
Essential
- oMinimum of 3 years post-registration clinical experience
- oExperience of working with staff at all levels within the organisation
- oExperience of working directly with distressed and unhappy patients, carers etc.
- oExperience of managing staff
- oExperience in investigating adverse events
- oExperience in incident reporting systems, e.g. Datix
- oConfident presenting skills
Knowledge
Essential
- oKnowledge of Root Cause Analysis methodology
- oKnowledge of health-related terminology
Key Skills
Essential
- oAble to demonstrate excellent written and verbal communication skills
- oExcellent organisational skills
- oExcellent report-writing and presentation skills
- oAnalytical skills
- oDemonstrate good eye for detail and accuracy
- oAble to work on own initiative and with minimal supervision
- oGood time manager
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
