Royal Papworth Hospital NHS Foundation Trust

Business Change Support Manager

The closing date is 02 March 2026

Job summary

Are you a highly organised professional with exceptional, administrative and communication skills, looking for an exciting opportunity to support the delivery of a transformative Electronic Patient Records (EPR) system? If so, we'd love to hear from you!

The Nexus EPR Programme Team is seeking a dynamic and proactive Programme Support Manager to provide critical support to the Nexus EPR Programme leadership and workstreams. This role is pivotal in ensuring the smooth operation of our programme, to firstly procure and then implement an new EPR system at Royal Papworth Hospital.

Main duties of the job

*Deliver high-quality communications: Produce, present, and disseminate complex, sensitive, and sometimes contentious information to a wide range of stakeholders in various formats, including reports, presentations, and verbal updates.

*Support the Nexus Programme PMO: Provide a comprehensive, high-level administrative management service to the Nexus EPR Programme Management Office, ensuring its efficient operation.

*Collaborate with Leadership: Work closely with the Director, Deputy Programme Director and Workstreams to support the delivery of strategic objectives and ensure the alignment of projects/workstreams with organisational programme goals.

*Facilitate Governance: Support the coordination and documentation of governance meetings, ensuring compliance with organisational and regulatory standards.

*Drive Continuous Improvement: Identify opportunities to enhance processes and systems, contributing to the efficiency and effectiveness of the Nexus EPR Programme.

This is a fabulous opportunity to join this new and exciting team driving transformational change within Royal Papworth and provides the opportunity to contribute to a programme that will have a meaningful impact on patient care and organisational efficiency. Join us in delivering an innovative solution that will make a difference through the Nexus EPR Programme!

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

19 February 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year

Contract

Fixed term

Duration

4 months

Working pattern

Flexible working

Reference number

175-2526-FI1604

Job locations

Heart and Lung Research Institute

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Degree Level Qualification in administrative or management practice or equivalent knowledge

Experience

Essential

Experience and SkillsPrevious PMO and/or project support experience
Previous experience of working within administration at a senior level
Excellent IT skills and experience in the use of Microsoft Office suite including Word, PowerPoint, Outlook and Excel.
Accurate and advanced keyboard skills
Excellent written and verbal communication skills
Knowledge of the Trust's policies and procedures
Excellent customer service skills
Ability to work under pressure and prioritise own workload
Effective decision making skillsPrevious experience of working within the NHS

Desirable

Previous experience of working within the NHS

Additional Criteria

Essential

As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.

Person Specification

Qualifications

Essential

Degree Level Qualification in administrative or management practice or equivalent knowledge

Experience

Essential

Experience and SkillsPrevious PMO and/or project support experience
Previous experience of working within administration at a senior level
Excellent IT skills and experience in the use of Microsoft Office suite including Word, PowerPoint, Outlook and Excel.
Accurate and advanced keyboard skills
Excellent written and verbal communication skills
Knowledge of the Trust's policies and procedures
Excellent customer service skills
Ability to work under pressure and prioritise own workload
Effective decision making skillsPrevious experience of working within the NHS

Desirable

Previous experience of working within the NHS

Additional Criteria

Essential

As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Heart and Lung Research Institute

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Heart and Lung Research Institute

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)