Cystic Fibrosis Assistant Patient Pathway Coordinator

Job summary

INTERNAL APPLICANTS ONLY

This is an exciting opportunity for an independent, organised and motivated administrator to come and work as part of our busy Cystic Fibrosis team!

About the team/department

This is a busy role based within the Cystic Fibrosis team. Our specialist clinicians support and treat patients with Cystic Fibrosis. There is a positive and supportive culture within the department and the whole team works hard to ensure new members receive a warm welcome.

Diversity

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.

This role involves providing a high quality, patient focused, efficient and complete administrative to the Multidisciplinary team within the Thoracic and Ambulatory Directorate. There will be particular responsibility to proactively monitor and track patient pathways in order to ensure that patient journeys are processed in a timely and efficient manner in line with nationally and locally defined targets. The post holder will liaise with clinical and non-clinical staff both internally and externally.

Main duties of the job

Key Skills Include:

*The ability to communicate basic or sensitive information to colleagues, patients and relatives

*The ability to pay close attention to detail in written and electronic communication and information storage

*The ability to work as part of a multi-disciplinary team to ensure high quality administrative support

*Ability to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis

*Input data accurately on to a computerised system as required and, after full training, work within own levels of competence. Once competent and proficient in the use of IT systems to be responsible for the training of new or existing staff in learning the administrator role

*Routine scanning of patient documentation within one working day of being signed, where required

*Receive and sort incoming/outgoing mail

*Cross cover colleagues where required

*Inputting data as required and ensure quality of IT systems for booking various tests and recording of patient information (eg. Healthroster Lorenzo, EMR, Excel, Word and any other hospital IT systems) according to standard operational procedures

*Enter data regarding patient episodes onto the database

*Run reports and check for missing data, validation where required

*Assist with other data quality checks as required

*General admin tasks where required to support the safe running of the service

Please note that you will not have face to face patient contact as part of this role

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)

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Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)

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