Royal Papworth Hospital NHS Foundation Trust

PVDU MDT and Patient Pathway Coordinator

The closing date is 10 August 2025

Job summary

This is an exciting opportunity for an independent, organised and motivated administrator to come and work as part of our busy Pulmonary Vascular Disease Team

About the team/department

Our specialist clinicians support and treat patients with Pulmonary Hypertension (PH). There is a positive and supportive culture within the department and the whole team works hard to ensure new members receive a warm welcome.

Diversity

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.

Main duties of the job

This role involves providing a high quality, patient focused, efficient administrative service to the Multidisciplinary team within the Thoracic and Ambulatory Directorate. There will be particular responsibility to proactively monitor and track patient pathways in order to ensure that patient journeys are processed in a timely and efficient manner in line with nationally and locally defined targets. The post holder will also coordinate MDT meetings. This involves liaising with senior clinical and non-clinical staff both internally and externally as well as minute taking. The post holder will have line management responsibility for the band 3 Assistant Patient Pathway Coordinator.

Please note you will not have face to face patient contact as part of this role.

Key Skills Include:

The ability to communicate basic or sensitive information to colleagues, patients and relatives

The ability to pay close attention to detail in written and electronic communication and information storage

The ability to work as part of a multi-disciplinary team to ensure high quality administrative support

Ability to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis

The ability to suggest changes to own practice

Able to implement Standard Operating Procedure in own area of practice

Maintains the quality in own work and encourages other to do the same

Excellent written and verbal communication skills

Ability to negotiate and influence others

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 a year

Contract

Permanent

Working pattern

Part-time

Reference number

175-2526-2-TH1375

Job locations

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

GCSE Maths and English or equivalent
NVQ level 3 in administration or equivalent

Desirable

European Computer Driving Licence (ECDL) or equivalent qualification or experience

Experience

Essential

Experience of using Microsoft Office Applications
Previous experience in establishing effective office systems developing effective processes
Ability to produce reports and analyse data
Previous experience in supervising staff
Demonstrates personal duty of care in relation to the safe use of equipment and other resources
The ability to communicate basic or sensitive information to colleagues, patients and relatives
The ability to pay close attention to detail in written and electronic communication and information storage
The ability to work as part of a multi-disciplinary team to ensure high quality administrative support
Ability to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
The ability to suggest changes to own practice
Able to implement Standard Operating Procedure in own area of practice
Maintains the quality in own work and encourages other to do the same
Excellent written and verbal communication skills
Ability to negotiate and influence others
Ability to prioritise workload
Ability to work independently/ as part of a team
Ability to produce highly accurate work
Flexible approach to working hours
Ability to sit for long periods of time in a Call Centre setting with VDU + headphones
Possibility of rostered working in the future

Desirable

Previous experience of working in an office environment
Previous experience of working in the NHS
Previous experience of using databases
Previous Audio Typing experience
Previous experience in minute taking
Previous experience in supervising staff

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Person Specification

Qualifications

Essential

GCSE Maths and English or equivalent
NVQ level 3 in administration or equivalent

Desirable

European Computer Driving Licence (ECDL) or equivalent qualification or experience

Experience

Essential

Experience of using Microsoft Office Applications
Previous experience in establishing effective office systems developing effective processes
Ability to produce reports and analyse data
Previous experience in supervising staff
Demonstrates personal duty of care in relation to the safe use of equipment and other resources
The ability to communicate basic or sensitive information to colleagues, patients and relatives
The ability to pay close attention to detail in written and electronic communication and information storage
The ability to work as part of a multi-disciplinary team to ensure high quality administrative support
Ability to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
The ability to suggest changes to own practice
Able to implement Standard Operating Procedure in own area of practice
Maintains the quality in own work and encourages other to do the same
Excellent written and verbal communication skills
Ability to negotiate and influence others
Ability to prioritise workload
Ability to work independently/ as part of a team
Ability to produce highly accurate work
Flexible approach to working hours
Ability to sit for long periods of time in a Call Centre setting with VDU + headphones
Possibility of rostered working in the future

Desirable

Previous experience of working in an office environment
Previous experience of working in the NHS
Previous experience of using databases
Previous Audio Typing experience
Previous experience in minute taking
Previous experience in supervising staff

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)