Job summary
This role is an exciting opportunity to work within Royal Papworth Hospital. Our Thoracic Operations Team lead, manage and support our specialist team to treat Thoracic patients under 5 specialities, RSSC, CCLI, PVDU, Oncology, ILD.
The post holder will work with the operational team to ensure compliance with waiting times and other targets within the Thoracic and Ambulatory Division, leading on one or more projects to support delivery of the Elective Recovery objectives.
The post holder will work closely with the Operations Managers and Divisional Operations Director to operationally manage the service, plan and audit service developments, contributing towards business plans which align with the trust strategy.
This will include responsibility for all aspects of planning, including service planning, project management and the production of business cases, ensuring that there are systems in place to monitor and measure Divisional and Specialty performance. They will have direct responsibility for ensuring that resources are utilised efficiently. The Service Manager will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Divisional Triumvirate.
Main duties of the job
Working together with the clinical teams you will be responsible for the effective and efficient delivery of a range of operational and quality standards. An excellent knowledge of the 18-week referral to treat pathway is essential, as well as the elective recovery agenda. You will be actively involved in the development of care pathways that will improve the quality of services we are able to offer to our patients.
The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach. You will have experience in management/leadership with an eye for detail and excellent interpersonal skills with proven experience of working operationally in an NHS environment.
You will need to be resilient, flexible to changing daily priorities and remain calm under pressure. In return you will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent knowledge, skills and experience.
- Evidence of recent Continuing Professional Development.
Desirable
- Management qualification
- Formal project management qualification or equivalent experience in project management across a range of complex projects to post graduate diploma level or equivalent
Experience
Essential
- Previous experience in a role including the management of organisational change.
- Experience of leading projects within an organisation.
- Proven ability to influence, inspire and effectively manage staff.
- Experience of working across organisations on projects.
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills
- Excellent organisational skills and the ability to prioritise, meet deadlines, delegate effectively and finding innovative ways of solving or pre-empting problems
- Presentation skills and the ability to present to a range of groups and individuals.
- Use of analytical and judgement skills including understanding, analysis and application of complex statistical and numerical data.
- IT literate, including competency in MS Office programmes and in
- particular in Excel.
- Comprehensive knowledge of RTT waiting times.
- Understanding the significance of national developments and their impact at a local, regional level.
- Sound knowledge in the use of information technology and its application in practice.
Desirable
- Experience, or knowledge and understanding, of the changing NHS environment, strategy, and policy agendas.
- MS Project
- Experience in writing service/development plans.
- Experience in identifying workforce requirements to maintain and develop services.
- Experience with demand and capacity exercises and waiting list management
- Experience with improvement tools such as Plan/Do/Study/Act cycles
- Experience in the management of financial resources
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
- Work flexibly, prioritise workloads and resource in response to changing demands and requirements.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent knowledge, skills and experience.
- Evidence of recent Continuing Professional Development.
Desirable
- Management qualification
- Formal project management qualification or equivalent experience in project management across a range of complex projects to post graduate diploma level or equivalent
Experience
Essential
- Previous experience in a role including the management of organisational change.
- Experience of leading projects within an organisation.
- Proven ability to influence, inspire and effectively manage staff.
- Experience of working across organisations on projects.
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills
- Excellent organisational skills and the ability to prioritise, meet deadlines, delegate effectively and finding innovative ways of solving or pre-empting problems
- Presentation skills and the ability to present to a range of groups and individuals.
- Use of analytical and judgement skills including understanding, analysis and application of complex statistical and numerical data.
- IT literate, including competency in MS Office programmes and in
- particular in Excel.
- Comprehensive knowledge of RTT waiting times.
- Understanding the significance of national developments and their impact at a local, regional level.
- Sound knowledge in the use of information technology and its application in practice.
Desirable
- Experience, or knowledge and understanding, of the changing NHS environment, strategy, and policy agendas.
- MS Project
- Experience in writing service/development plans.
- Experience in identifying workforce requirements to maintain and develop services.
- Experience with demand and capacity exercises and waiting list management
- Experience with improvement tools such as Plan/Do/Study/Act cycles
- Experience in the management of financial resources
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
- Work flexibly, prioritise workloads and resource in response to changing demands and requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
