Job summary
We are excited to offer an opportunity for an experienced, driven individual to join our senior leadership team as the Divisional Operations Director. In this role, you will work in close collaboration with the Divisional Clinical Director and Head of Nursing as part of the Triumvirate Leadership Team, leading operational strategies to deliver exceptional care.
As Divisional Operations Director, you will oversee the day-to-day operations of the division, ensuring patient outcomes and experiences align with the Trust's standards of excellence. You will be responsible for influencing operational improvements, leading multi-professional teams and supporting a culture of innovation and excellence in healthcare.
The Division of Thoracic and Ambulatory (Respiratory Medicine) plays a pivotal role in delivering specialised care including the largest sleep study centre and leading centre for cystic fibrosis in the UK. Royal Papworth Hospital is renowned for its regional and national specialist services of which the division contributes to. The division also encompasses Outpatients and Ambulatory Care. The division prides itself on the highest levels of patient and staff satisfaction and engagement.
If you are a compassionate, experienced operational leader who is passionate about transforming patient care and driving improvements, we would love to hear from you.
For an informal chat contact Harvey McEnroe, Chief Operating Officer.
This role will include some out of hours and weekend working.
Main duties of the job
This is an exciting time for the Division of Thoracic and Ambulatory. With the opportunity to be a part of a high-performing team, you'll shape the future of respiratory and ambulatory care while improving the lives of patients and supporting a culture of learning and development.
The purpose of the role of Divisional Operations Director is to support the Division in ensuring the provision of high-quality patient services that are clinically sound, delivered cost effectively and meet the Trust's priorities and performance targets.
Key responsibilities include:
Leadership and strategy: lead the operational functions within the division, working collaboratively with the Divisional Clinical Director and Head of Nursing to drive improvement initiatives and optimise patient care pathways.
Operational excellence: provide expert advice on the development and implementation of operational strategies that ensure the highest standards of patient care, outcomes and experience.
Team management and development:
Collaboration and stakeholder engagement:
Decision-making and influence:
Key Attributes:
Strategic thinking:
Collaborative leadership:
Commitment to excellence:
The post-holder will participate in the Trust's on-call team on a rotational basis.
The role will be based at the Cambridge Biomedical Campus but with a requirement to be able to work at Royal Papworth House, Huntingdon.
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person Specification
Qualifications
Essential
- Professional knowledge acquired through degree or equivalent experience/qualification.
- Further evidence of management / leadership training.
- Evidence of Continuous Professional Development.
Desirable
- Relevant postgraduate qualification in management discipline.
Experience
Essential
- Substantial experience of working at a senior level in an acute or specialist hospital setting, including a sound understanding of the performance and governance requirements of the NHS for acute Trusts.
- Track record of achievement as a leader which demonstrates significant successes through innovation and a strong but sensitive style, which contributes directly to the patient experience and continuous improvement.
- Significant experience of financial management and rigorous financial management and control to meet agreed targets.
- Experience of establishing and applying performance management systems in areas like contract monitoring, staff management and departmental performance indicators.
- Demonstrate well developed negotiation skills coupled with the ability to tackle poor performance effectively.
- Experience of instigating and leading complex change to achieve continuous improvement
- Substantial experience of service demand and capacity planning and financial management including NHS costing and payment regimes.
- Significant experience of influencing others with a view to delivery of desired outcomes and objectives.
- Experience of building effective working relationships with management and clinical teams and external stakeholders.
- Ability to negotiate and influence staff at all levels of seniority, including engagement in difficult situations.
- Ability to access, analyse and translate to clinical teams. Complex data and information.
- Significant experience of the development of business cases/proposals for both capital and revenue investment cases.
- Substantial experience of managing within a complex organisation and balancing multiple objectives.
- Highly numerate, confident manipulating and interpreting data.
- Sound analytical, negotiation and numerical skills.
- Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management, clinical staff and other staff at all levels.
- Ability to develop and influence a high performing, collaborative team, whilst allowing flexibility for members to develop against their own personal targets.
- Detailed knowledge of annual service planning with the ability to support and direct divisional team effectively through the planning cycle.
- Skills in sourcing and analysing data (including waiting list, 18 RTT and demand information).
- Ability to assess situations and take calculated risks based on learning and experience, to achieve longer-term service improvements.
- Understanding of clinical and business information systems.
- Ability to deal with competing priorities and to organise self and team members to deliver outputs to meet multiple deadlines.
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
- Willingness to travel
Person Specification
Qualifications
Essential
- Professional knowledge acquired through degree or equivalent experience/qualification.
- Further evidence of management / leadership training.
- Evidence of Continuous Professional Development.
Desirable
- Relevant postgraduate qualification in management discipline.
Experience
Essential
- Substantial experience of working at a senior level in an acute or specialist hospital setting, including a sound understanding of the performance and governance requirements of the NHS for acute Trusts.
- Track record of achievement as a leader which demonstrates significant successes through innovation and a strong but sensitive style, which contributes directly to the patient experience and continuous improvement.
- Significant experience of financial management and rigorous financial management and control to meet agreed targets.
- Experience of establishing and applying performance management systems in areas like contract monitoring, staff management and departmental performance indicators.
- Demonstrate well developed negotiation skills coupled with the ability to tackle poor performance effectively.
- Experience of instigating and leading complex change to achieve continuous improvement
- Substantial experience of service demand and capacity planning and financial management including NHS costing and payment regimes.
- Significant experience of influencing others with a view to delivery of desired outcomes and objectives.
- Experience of building effective working relationships with management and clinical teams and external stakeholders.
- Ability to negotiate and influence staff at all levels of seniority, including engagement in difficult situations.
- Ability to access, analyse and translate to clinical teams. Complex data and information.
- Significant experience of the development of business cases/proposals for both capital and revenue investment cases.
- Substantial experience of managing within a complex organisation and balancing multiple objectives.
- Highly numerate, confident manipulating and interpreting data.
- Sound analytical, negotiation and numerical skills.
- Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management, clinical staff and other staff at all levels.
- Ability to develop and influence a high performing, collaborative team, whilst allowing flexibility for members to develop against their own personal targets.
- Detailed knowledge of annual service planning with the ability to support and direct divisional team effectively through the planning cycle.
- Skills in sourcing and analysing data (including waiting list, 18 RTT and demand information).
- Ability to assess situations and take calculated risks based on learning and experience, to achieve longer-term service improvements.
- Understanding of clinical and business information systems.
- Ability to deal with competing priorities and to organise self and team members to deliver outputs to meet multiple deadlines.
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
- Willingness to travel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
