Medical Secretary (Radiology)

Royal Papworth Hospital NHS Foundation Trust

This job is now closed

Job summary

To provide a high quality, patient focused reception duties to the Theatre Department, ensuring that each caller/visitor is greeted courteously and efficiently and directed to the correct recipient. To provide expert clerical assistance to the department as outlined within the scope of duties and responsibilities

Main duties of the job

Referral to Treatment (RTT) and DM01 Diagnostic Waiting Times

*To support with access plan validations and to review access plans and modify where necessary

*Ensure radiology reports are sent to external referrers in a timely manner

*Ensure ALERTS are highlighted to relevant clinical teams within our hospital and in external hospitals

Secretarial

*To type clinical letters from dictated material ensuring that work is completed to Trust standards and timelines

*Keep the radiology RIS system up to date for any new steps in the patient pathway

*At times to outsource dictated material and once complete by the outsourcing company to carefully update this to the patient's electronic record

*To mail out all clinical letters completed ensuring all clinicians involved in the patient's care are copied into the correspondence

Communication

*The ability to exchange information with patients, relatives and staff on a variety of department matters and procedures

*To assist patients in providing non-clinical advice on appointments, waiting times or reporting turnaround times

Knowledge, Training & Experience

*To have a knowledge of secretarial and administrative procedures and systems

*Demonstrate own activities to new employees and share knowledge

*Proposes changes to existing policies and procedures in own area

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Date posted

01 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

175-2324-1-RA246

Job locations

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Keyboard skills to RSA Level 2/3 or equivalent
English & Maths (grade 4-9)
European Computer Driving License (ECDL) or equivalent qualification or experience

Desirable

Level 3 or equivalent qualification or experience in Administration or Customer Service

Experience

Essential

Previous experience of using Microsoft Office Applications
Knowledge or secretarial or administrative procedures and systems
Previous experience of working in an office environment
Previous experience of audio-typing
The ability to communicate sensitive information to colleagues, patients and relatives
The ability to pay close attention to detail in written and electronic communication and information storage
The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support
Utilise personal problem solving skills to assist patients, carers and staff
Able to organise, prioritise and adjust own workload in relation to the priorities of the department
Demonstrates personal duty of care in relation to the safe use of equipment and other resources
Maintains the quality in own work and encourages others to do so
Ability to share knowledge and skills with other team members

Desirable

Previous experience of working in the NHS
Previous experience of using medical terminology
Previous experience of minute taking

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
Ability to treat all employees and other hospital information confidentially
Recognition of factors in maintaining own and others health, safety and security
Supportive of equality and values diversity

Person Specification

Qualifications

Essential

Keyboard skills to RSA Level 2/3 or equivalent
English & Maths (grade 4-9)
European Computer Driving License (ECDL) or equivalent qualification or experience

Desirable

Level 3 or equivalent qualification or experience in Administration or Customer Service

Experience

Essential

Previous experience of using Microsoft Office Applications
Knowledge or secretarial or administrative procedures and systems
Previous experience of working in an office environment
Previous experience of audio-typing
The ability to communicate sensitive information to colleagues, patients and relatives
The ability to pay close attention to detail in written and electronic communication and information storage
The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support
Utilise personal problem solving skills to assist patients, carers and staff
Able to organise, prioritise and adjust own workload in relation to the priorities of the department
Demonstrates personal duty of care in relation to the safe use of equipment and other resources
Maintains the quality in own work and encourages others to do so
Ability to share knowledge and skills with other team members

Desirable

Previous experience of working in the NHS
Previous experience of using medical terminology
Previous experience of minute taking

Additional Criteria

Essential

Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
Ability to treat all employees and other hospital information confidentially
Recognition of factors in maintaining own and others health, safety and security
Supportive of equality and values diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.