Job summary
IUC/111 Forecasting and Capacity Planning Co-Ordinator
Working within the Integrated Urgent Care (NHS 111) Workforce Team, the Forecasting and Capacity Planning Co-ordinator is responsible for the production of patient demand forecasts, and capacity and budget plans in accordance with Trust requirements.
The role requires the post holder to ensure the efficient and effective use of resources in line with agreed planning periods, skills, contracted hours, budgetary constraints, and delivery of a safe service for patients.
The role also requires the post holder to ensure the best use of workforce planning tools and to provide advice on the future allocation of resources and budget within IUC Operations.
Main duties of the job
Working within the Workforce Team, the Forecasting and Capacity Planning Co-ordinatoris responsible forthe production of patient demand forecasts, and capacity and budget plansin accordance withTrust requirements. The role requires the post holder to ensure the efficient and effective use of resources in line with agreed planning periods, skills, contracted hours, budgetaryconstraintsand delivery of a safe service for patients. The role also requires the post holder to ensure the best use of workforce planning tools and to provide advice on the future allocation of resources and budget withinIUCOperations.
As a member of the Workforce Team, the roleis expected toassistin the achievement of national and local performance targets, and quality standards for the Workforce Team.
The post holder will work on own initiative, taking advice from their manager asrequiredwith reviews of work.
About us
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:
- Flexible working including part-time hours, job shares and flexible hours, agile working (role dependent)
- 27 days annual leave, increasing to 33 with service.
- Contributory Pension.
- NHS Discounts including shops, restaurants, gyms etc.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression and ongoing development.
- Well respected, committed and supported staff networks for our workforce.
Job description
Job responsibilities
Core Responsibilities:
- To analyse all capacity and demand components using appropriate techniques and tools, interpreting the outcomes, preparing reports, and providing solutions to facilitate operational decision making
- To provide statistical analysis and insight to support the impact assessment of change, and specifically, forecasting and scheduling effectiveness
- To use feedback from operations to support recommendations for ongoing process improvement and stronger, more value-adding engagement
- To engage with all members of the IUC Workforce team to ensure a fully joined-up coherent approach to delivering the resource planning cycle
If successful at the shortlisting stage you will be invited for an assessment and interview at our Wakefield Call Centre. Date to be confirmed.
We reserve the right to close the vacancy early after a review of the number of submitted applications.
Job description
Job responsibilities
Core Responsibilities:
- To analyse all capacity and demand components using appropriate techniques and tools, interpreting the outcomes, preparing reports, and providing solutions to facilitate operational decision making
- To provide statistical analysis and insight to support the impact assessment of change, and specifically, forecasting and scheduling effectiveness
- To use feedback from operations to support recommendations for ongoing process improvement and stronger, more value-adding engagement
- To engage with all members of the IUC Workforce team to ensure a fully joined-up coherent approach to delivering the resource planning cycle
If successful at the shortlisting stage you will be invited for an assessment and interview at our Wakefield Call Centre. Date to be confirmed.
We reserve the right to close the vacancy early after a review of the number of submitted applications.
Person Specification
Skills / Competencies
Essential
- Expert computer knowledge including the use of spreadsheets / databases / complex macros (Access / Advanced Excel)
Qualifications / Knowledge
Essential
- Educated to GCSE (or equivalent) Standard at Grade C or above in Mathematics and English or relevant training and experience to an equivalent level in within an operational workforce planning role covering
Experience
Essential
- Resource, scheduling, capacity planning and / or demand analysis experience
- Previous experience using forecasting and capacity and budgeting planning systems, developing clear and concise workforce information reports with statistical analysis
- Previous experience within workforce planning, developing clear and concise workforce information reports with statistical analysis
- Experience of forecasting / capacity planning within an operational environment
Personal/Other
Essential
- Work without direct supervision seeking guidance where appropriate
- Use own initiative and act independently planning own work schedule and on occasion that of more junior staff
Person Specification
Skills / Competencies
Essential
- Expert computer knowledge including the use of spreadsheets / databases / complex macros (Access / Advanced Excel)
Qualifications / Knowledge
Essential
- Educated to GCSE (or equivalent) Standard at Grade C or above in Mathematics and English or relevant training and experience to an equivalent level in within an operational workforce planning role covering
Experience
Essential
- Resource, scheduling, capacity planning and / or demand analysis experience
- Previous experience using forecasting and capacity and budgeting planning systems, developing clear and concise workforce information reports with statistical analysis
- Previous experience within workforce planning, developing clear and concise workforce information reports with statistical analysis
- Experience of forecasting / capacity planning within an operational environment
Personal/Other
Essential
- Work without direct supervision seeking guidance where appropriate
- Use own initiative and act independently planning own work schedule and on occasion that of more junior staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
