Job summary
We have 2 exciting opportunities for Academy Administrators within Yorkshire Ambulance Service Academy to work closely with the Academy's Education team.
The first post is located at YAS Academy, Burn Hall, Tollerton Road, Huby, York, YO61 1JB and is full time office based, Monday to Friday, 8am - 4pm.
The second post is located at YAS Academy, Elmbank, Stanley Road, Wakefield, WF1 4LH and is full time office based, Monday to Friday, 8am to 4pm.
Please clearly state in your supporting information which of the 2 bases you would be interested in.
YAS Academy delivers and supports the education and development activities to approx. 5,000 staff and 1,300 volunteers across the four different YAS Academy training sites.
To enable us to meet the future needs for our services we are seeking a passionate and inspirational colleagues who have the relevant experience and capabilities to deliver outstanding performance, and who are able to contribute to the development requirements of the department and the organisation as a whole.
YAS Academy provides educational and learning programmes, both clinical and non-clinical, that cover the needs and training requirements of the whole of the staffing teams.
The Academy is spread across four main sites across the Yorkshire region, York, Leeds, Wakefield and Doncaster and has a team of approx. 95 staff.
Main duties of the job
The Academy Administrator will act as first point of contact for a range of education and learningactivities. The post holder will undertake all administrative processes relating to the delivery of a professional, customer focused Education and Learning service for the Trust.
They will support the production of timely and accurate workforce/performance information.
Liaise with key stakeholders in order to deliver the key requirements and objectives.
Communicate with key departments to ensure a streamlined and professional approach.
The Academy Administrator will also be responsible for maintaining stock levels and the procuring of consumables and equipment as necessary.
The post holder must be an effective communicator an be able to receive and send information effectively to the correct department. Assist in the production of presentation material, learning packs and course programmes, making adjustments to plans where required.
It is important that the successful candidate can work independently and also be part of a very busy team, as well as be able to apply critical thinking skills and generate ideas and solutions whilst adhering to the agreed processes and standards of delivery to ensure that the department meets the required targets.
About us
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our values: Compassion, One Team, Integrity, Innovation, Empowerment, Resilience are at the heart of all we do.
Job description
Job responsibilities
Core Responsibilities
- Provide efficient, effective and customer focused education and learning transactional/administrative services as set out in relevant department, organisation and NHS policies
- Provide a customer focused and supportive administration service to the YAS Academy
- Update Education and Learning systems for changes in employee details, training records, course bookings
- Responsible for maintenance, ordering and security of stationary stock and office supplies
- Responsible for uniform ordering/monitoring for new starters/students whilst in education
- Maintain the accurate and effective filing systems
- Assist in the production of presentation material and learning packs
- Provide support to the department as a whole
- To ensure the continuation of production, planning, coordinating of courses and course programmes
- Answer basic education and learning queries and provide information on policies, to staff and managers
- Ensure that a positive impression of the organisation is given in all interactions
- Provide administrative support to the Education and Learning team leadership
- Answer the Education and Learning teams incoming telephone calls
- Prepare management information and assist in the provision of information for Board Reports; Annual Reports; Workforce Plans and outside agencies
- Prepare responses to general queries
- Attend departmental meetings, as required
Job description
Job responsibilities
Core Responsibilities
- Provide efficient, effective and customer focused education and learning transactional/administrative services as set out in relevant department, organisation and NHS policies
- Provide a customer focused and supportive administration service to the YAS Academy
- Update Education and Learning systems for changes in employee details, training records, course bookings
- Responsible for maintenance, ordering and security of stationary stock and office supplies
- Responsible for uniform ordering/monitoring for new starters/students whilst in education
- Maintain the accurate and effective filing systems
- Assist in the production of presentation material and learning packs
- Provide support to the department as a whole
- To ensure the continuation of production, planning, coordinating of courses and course programmes
- Answer basic education and learning queries and provide information on policies, to staff and managers
- Ensure that a positive impression of the organisation is given in all interactions
- Provide administrative support to the Education and Learning team leadership
- Answer the Education and Learning teams incoming telephone calls
- Prepare management information and assist in the provision of information for Board Reports; Annual Reports; Workforce Plans and outside agencies
- Prepare responses to general queries
- Attend departmental meetings, as required
Person Specification
Skills/Competencies
Essential
- Competent in Microsoft applications including Word, Excel and Outlook
- Ability to prioritise tasks, and to manage conflicting demands on time and resources, to deliver objectives
Qualifications & Knowledge
Essential
- Educated to GCSE standard or equivalent (e.g. 5 GCSEs grade A - C including Maths and English or NVQ Level 2 in a relevant area)
- Evidence of Continuing Professional Development
Experience
Essential
- At least 2 years' experience in a busy office environment
Desirable
- Experience of working with Learning Management Systems and/or web based virtual learning environments
- Experience of providing administrative support in an education or learning environment
Personal/Other
Essential
- Self-motivated- able to work on own initiative and unsupervised
- Flexible approach to working arrangements
Person Specification
Skills/Competencies
Essential
- Competent in Microsoft applications including Word, Excel and Outlook
- Ability to prioritise tasks, and to manage conflicting demands on time and resources, to deliver objectives
Qualifications & Knowledge
Essential
- Educated to GCSE standard or equivalent (e.g. 5 GCSEs grade A - C including Maths and English or NVQ Level 2 in a relevant area)
- Evidence of Continuing Professional Development
Experience
Essential
- At least 2 years' experience in a busy office environment
Desirable
- Experience of working with Learning Management Systems and/or web based virtual learning environments
- Experience of providing administrative support in an education or learning environment
Personal/Other
Essential
- Self-motivated- able to work on own initiative and unsupervised
- Flexible approach to working arrangements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
