Ward Administrator

Job summary

We are looking for a Ward Administrator to provide a friendly, efficient and confidential reception and administrative service within our Older People's Inpatient Services at The Mount. As the first point of contact for service users, carers, visitors and professionals, you will help ensure the smooth day-to-day running of the service by supporting clinical teams, managing information accurately, and delivering excellent customer service. Please note that this is being advertised as a part-time role for 30 hours per week, and this must include Fridays.

Main duties of the job

• Provide an excellent reception/meet-and-greet service; handle telephone, email and face-to-face enquiries from patients, relatives, the public, GPs and other professionals.
• Take accurate messages and ensure information is passed on promptly and appropriately.
• Provide administrative and clerical support to clinical and medical staff, including basic typing, data input, photocopying, and distributing post.
• Maintain electronic and manual records and support medical records processes; ensure high standards of data quality and accurate information recording.
• Handle confidential and sensitive information in line with Information Governance requirements and NHS confidentiality standards.
• Liaise with colleagues and line manager regarding priorities, urgent requests, system issues and service requirements; attend meetings as required.
• Support ordering and stock control, including using e-procurement systems, checking deliveries and processing returns.
• Arrange transport and interpreters in line with Trust policy when requested by clinical/medical teams.
• Provide flexible cover for colleagues and contribute to maintaining effective office systems and processes.
• Comply with relevant Trust policies (e.g., health and safety, security, moving and handling, infection control) and complete mandatory training and ongoing development.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

The Mount

Leeds

LS2 9LN

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

The Mount

Leeds

LS2 9LN

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

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