Leeds and York Partnership NHS Foundation Trust

Support Service Secretary

The closing date is 03 February 2026

Job summary

The job holder will work as part of a team to provide an efficient and effective secretarial and administration service to the clinical care pathways under the direction of the Support Service Team Co-ordinator, and in line with the agreed work plan.

Main duties of the job

Secretarial and Administrative Support:Provide efficient secretarial and administrative services to the multidisciplinary team, including managing communications, maintaining records (both electronic and manual), and supporting meetings by taking minutes and organising appointments.

Customer Service and Communication:Act as the first point of contact for service users, carers, visitors, and staff, delivering a customer-focused meet and greet service. Handle confidential and sensitive information in line with NHS standards and respond to telephone and face-to-face enquiries professionally.

Teamwork and Collaboration:Work closely with the team coordinator and other administrative staff, participating in meetings, peer networking, and supporting colleagues to ensure the smooth running of the service. Provide cover for colleagues as needed.

Information Management:Maintain accurate and up-to-date records, input data into Trust systems, and support the implementation of new office systems and procedures. Ensure compliance with information governance and data quality standards.

Organisational and Planning Skills:Prioritise workload, manage backlogs, and support the coordination of appointments, meetings, and transport. Maintain office supplies and ensure the work area is fit for purpose.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

173-03326-LPS

Job locations

Perinatal Admin

The Mount/The Mount Annexe, 44 Hyde Terrace

Leeds

LS2 9LN


Job description

Job responsibilities

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.netAttached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Please note that this vacancy may close early if the maximum number of applications is reached, an early application is advised.

Job description

Job responsibilities

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.netAttached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Please note that this vacancy may close early if the maximum number of applications is reached, an early application is advised.

Person Specification

Qualifications

Essential

  • Word Processing Skills at RSA 3 / NVQ 4 in Administration or equivalent qualification

Skills

Essential

  • Proven telephone and communication skills
  • Organisational skills
  • Effective Problem Solving
  • Networking skills
  • Audio Typing

Experience

Essential

  • Line management experience
  • Admin and/or Secretarial experience
  • Arranging meetings, taking minutes and producing high quality minutes
  • Diary Management
  • Experience of working within a team

Knowledge

Essential

  • General Office duties
  • Microsoft office tools
  • IT systems
  • Information Governance
  • Mental Health Services
  • Health Terminology
Person Specification

Qualifications

Essential

  • Word Processing Skills at RSA 3 / NVQ 4 in Administration or equivalent qualification

Skills

Essential

  • Proven telephone and communication skills
  • Organisational skills
  • Effective Problem Solving
  • Networking skills
  • Audio Typing

Experience

Essential

  • Line management experience
  • Admin and/or Secretarial experience
  • Arranging meetings, taking minutes and producing high quality minutes
  • Diary Management
  • Experience of working within a team

Knowledge

Essential

  • General Office duties
  • Microsoft office tools
  • IT systems
  • Information Governance
  • Mental Health Services
  • Health Terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Perinatal Admin

The Mount/The Mount Annexe, 44 Hyde Terrace

Leeds

LS2 9LN


Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Perinatal Admin

The Mount/The Mount Annexe, 44 Hyde Terrace

Leeds

LS2 9LN


Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

.

Karen Shearman

Karen.Shearman@nhs.net

01138555505

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

173-03326-LPS

Job locations

Perinatal Admin

The Mount/The Mount Annexe, 44 Hyde Terrace

Leeds

LS2 9LN


Supporting documents

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