Support Service Secretary

Job summary

CRISS Resolution Service support a number of clinical and medical staff who deliver crisis mental health care and treatment across Leeds. The service is looking to recruit several secretarial staff into this newly designed service. Working in one of these roles, you will provide comprehensive secretarial support for the clinical team who are based within one of the 3 localities situated within the city.

You will be required to have a strong and professional work ethic, have excellent communication, organisational, and customer service skills, and be able to multi-task to a high level. There will be elements of the role that will involve direct service user and carer telephone contact. There is an expectation that you will be highly IT literate. Previous experience of audio typing and minute taking is essential, as both duties will form a significant part of this role.

You will be required to liaise with colleagues in other teams in the care group, and you would need a flexible approach to your work, under the guidance of the Team Coordinator, as you may occasionally need to work from other localities. The role is full time

The service hours are 24/7.

Main duties of the job

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.net

Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

CRISS

Leeds

LS9 7BE

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

CRISS

Leeds

LS9 7BE

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

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