Job summary
We are looking for someone with excellent communication skills to act as a Personal Assistant to one of our Consultant Psychiatrists within the gender service/ADHD service.
Leeds Gender Identity Service offers assessment and support to people aged 18 and above with Gender Dysphoria. Gender Dysphoria is a condition where a person experiences discomfort or distress because there is a mismatch between their biological sex and their gender identity.
Your role will be to provide secretarial and administrative support, to the Consultant Psychiatrist as required. This would include word processing, copy and audio typing, editing and proof reading letters, assessments and reports relating to service user referral, treatment and discharge.
We also require someone who has good communication and interaction skills with service users. Part of the role would be to prepare the appointment information prior to the appointment taking place for both consultant and service user.
You will need excellent time management skills, effective problem solving skills, ability to work on own initiative and the ability to be flexible, adaptable and open to change.
Main duties of the job
- You will carry out photocopying, opening of mail and other general office duties.
- You will file test results and other communications on behalf of the Consultant into the patient records.
- You will hand write notes on behalf of the Consultant.
- You will collect patients who have appointments with the Consultant from the waiting area and direct them to the Consultant's clinic room.
- You will record attendance on the patient record system as advised by the Consultant.
- You will be proactive in engaging with IT solutions for transcribing information under the supervision of the Admin Team Co-ordinator.
- As PA you will support the Consultant with telephone and personal enquiries from members of the public, GPs and other healthcare professionals as required.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Job description
Job responsibilities
- You will be expected to take accurate messages, responding appropriately and passing information on in the appropriate manner.
- You will be expected to read and record in the patient notes the patients height, weight, body mass index and blood pressure.
- You will carry out tasks relating to out-patient appointments as instructed by the Consultant or the Team Coordinator.
- You will be expected to support the Consultant in completing prescriptions for sign off.
- You will be present in medical opinions with the Consultant when requested, and to take notes when required.
- You will have awareness of secretarial/administrative policies, procedures and systems within own area.
- You will be aware of timescales and levels of urgency.
- You will participate in making appointments, arranging review meetings as required.
- You will participate in the monitoring of the electronic/paper medical and clinical records of the patient and alert the Admin Team Coordinator to missing data, (Mental Health Minimum Data Set) working closely with the Team Administrator ensuring that all systems and processes are in place with regard to medical records in accordance with Trust policy.
- Participate in the maintenance of effective office systems.
- You will be involved in arranging appointments and booking of transport as required.
- To record and input any relevant data as directed by the Consultant/Admin Team Coordinator.
- The post holder will be actively involved in maintaining data quality at all times, ensuring accurate information is recorded on the Trust Patient Administration System.
- The post holder will liaise with the Team Coordinator, the Support Service Information Officer, IT Helpdesk and Systems Admin regarding data input, data quality, retrieval and reporting, IT issues or electronic PAS issues.
- You will participate in the Trusts Personal Development Plan and Performance Review process and be responsible for own personal development, including attendance at relevant training courses.
- You will undertake personal responsibility with regard to attendance at all identified mandatory training as indicated
We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.
All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.netAttached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.
If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.
To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.
So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.
Job description
Job responsibilities
- You will be expected to take accurate messages, responding appropriately and passing information on in the appropriate manner.
- You will be expected to read and record in the patient notes the patients height, weight, body mass index and blood pressure.
- You will carry out tasks relating to out-patient appointments as instructed by the Consultant or the Team Coordinator.
- You will be expected to support the Consultant in completing prescriptions for sign off.
- You will be present in medical opinions with the Consultant when requested, and to take notes when required.
- You will have awareness of secretarial/administrative policies, procedures and systems within own area.
- You will be aware of timescales and levels of urgency.
- You will participate in making appointments, arranging review meetings as required.
- You will participate in the monitoring of the electronic/paper medical and clinical records of the patient and alert the Admin Team Coordinator to missing data, (Mental Health Minimum Data Set) working closely with the Team Administrator ensuring that all systems and processes are in place with regard to medical records in accordance with Trust policy.
- Participate in the maintenance of effective office systems.
- You will be involved in arranging appointments and booking of transport as required.
- To record and input any relevant data as directed by the Consultant/Admin Team Coordinator.
- The post holder will be actively involved in maintaining data quality at all times, ensuring accurate information is recorded on the Trust Patient Administration System.
- The post holder will liaise with the Team Coordinator, the Support Service Information Officer, IT Helpdesk and Systems Admin regarding data input, data quality, retrieval and reporting, IT issues or electronic PAS issues.
- You will participate in the Trusts Personal Development Plan and Performance Review process and be responsible for own personal development, including attendance at relevant training courses.
- You will undertake personal responsibility with regard to attendance at all identified mandatory training as indicated
We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.
All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.netAttached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.
If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.
To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.
So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.
Person Specification
Qualifications
Essential
- Educated to GCSE or O level or equivalent including Maths and English grade C or above
Skills
Essential
- IT experience in the user of computer software packages (Microsoft office)
- RSA III or equivalent audio typing
Experience
Essential
- Experience of working in a busy and demanding team, specifically with experience of planning and organizing your own workload.
- Able to record accurate minutes from meetings.
- Experience in an administration role
Person Specification
Qualifications
Essential
- Educated to GCSE or O level or equivalent including Maths and English grade C or above
Skills
Essential
- IT experience in the user of computer software packages (Microsoft office)
- RSA III or equivalent audio typing
Experience
Essential
- Experience of working in a busy and demanding team, specifically with experience of planning and organizing your own workload.
- Able to record accurate minutes from meetings.
- Experience in an administration role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
