Leeds and York Partnership NHS Foundation Trust

Business Performance Specialist

This job is now closed

Job summary

A critical role within the Facilities and Office Solutions CMSP (Category Management Service Provider) directorate, in supporting the Head of Governance and Performance to ensure compliance to the NHS Supply Chain contract requirements. The Business Performance Specialist will manage, contribute and track monthly cyclical reports dispatched by NHS Supply Chain and use trend analysis to help identify areas for improvement and development. The Business Performance Specialist will be responsible for supporting the execution of the formal supplier relationship management program by assisting in governance, performance tracking, risk management and supplier engagement to ensure strong sustainable supplier partnerships

Main duties of the job

Working alongside the Head of Governance and Performance in conjunction with the CMSP Director, Associate Director of Governance, Performance and Sustainability, Associate Director of Procurement, and the Head of Implementation and Adoption, the Business Performance Specialist will use and interrogate performance related data to inform the team of areas to be improved and developed and investigate data anomalies to identify root causes, ensure data accuracy and provide actionable insights for business improvements. The Business Performance Specialist will provide intelligent analysis of a range of data, spotting trends and linking to client KPIs to drive performance improvements, enhance decision making and support strategic objectives. The role will also include supporting and delivering a range of governance activities such as contract performance against contractual business objectives, internal standard operating procedures are accurate and up to date, lead and coordinate internal social value initiatives across the CMSP, whilst contributing and developing governance frameworks to uphold compliance with internal policies and processes to ensure the CMSP is well supported in delivering a high quality, high functioning procurement service for the NHS.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Date posted

19 February 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

173-08625-COR

Job locations

Don Vally House

Sheffield

S4 7UQ

Job description

Job responsibilities

Develop and maintain strong professional relationships with the CMSP Senior Management Team to enable sharing and debate of complex data and process adoption.

Develop and maintain strong professional client relationships, sometimes in difficult and challenging circumstances with the ability to assess situations effectively and react appropriately, making informed decisions based on the information available.

Receive and convey complex, sensitive and contentious information, where persuasive, motivational, negotiating, training, empathic or re- assurance skills are required.

Autonomously present complex, sensitive or contentious information and data with transparency and confidence to internal and external stakeholders.

Work with the wider CMSPs teams to develop an understanding of Facilities and Office Solutions agenda of activities and use the knowledge to drive performance improvements.

Influence, persuade and engage with both client and CMSP colleagues to draw out the best outcomes for high quality governance improvements.

Provide a strong and effective business management support to the CMSP Director and the Head of Governance and Performance, working cohesively with both to drive business performance advancements.

Interpret, and analysis of complex data to make judgements in relation to performance targets, business objectives, SRM strategy and KPIs.

Advise on recommendations from NOECPC data analysis, working in conjunction with the Senior Management Team to debate and agree on an accurate assessment and any subsequent course of actions.

Work with CMSP colleagues to clarify assumptions and work through data anomalies. Assess impact of anomalies and present recommendations.

Work alongside NHS Supply Chain data analysts and performance and risk teams to ensure a shared and accurate understanding of data content, interdependencies and reporting objectives and outcomes.

Responsible for delivering options papers to internal and external stakeholders to present service comparisons, choices and opportunities available based on a clear understanding of data and all intelligence available.

Can demonstrate strong risk management problem solving skills, identifying potential business risks, analyse their impact, to implement effective solutions mitigation of risks and remedy issues.

Strong knowledge of Supplier Relationship principles, including supplier segmentation, performance management and strategic partnership development.

Plan for short, medium and long-term milestones in conjunction with Head of Governance and Performance and feed in via the CMSP Cyclical Meetings.

Absorb and apply the yearly CMSP Business Plan to governance activity and understand the SCCL planning and reporting cycle to enable timely and valuable contributions.

Work collaboratively to initiate, support and implement change for governance and performance improvements.

Support the Head of Governance and Performance in the management of the formal SRM program, including planning, coordinating activities to ensure timely affective supplier relationship management.

Coordinate with relevant departments to ensure the availability of resources, personnel and information needed to perform contractual audits on time in line with the NHS Supply Chain contract schedule.

Requires highly developed experience of analysing highly complex data/facts/information from several components to support the progression of governance developments and drive contract efficiencies.

Proficient in Microsoft excel, with advanced skills in data manipulation, analysis, dashboards, validation and reporting metrics to support business operations and decision making.