Leeds and York Partnership NHS Foundation Trust

Administration Team Leader

Information:

This job is now closed

Job summary

Are you a highly motivated individual with demonstrable leadership skills and a passion for continuous improvement? We are currently seeking an Admin Team Leader to join our dynamic administrative support service team. As the Team leader for administration in an identified service line, you will work closely with senior management, ensuring seamless operations and effective communication. Your positive attitude and commitment to training and development will be instrumental in fostering a collaborative, consistent and efficient working environment. If you are ready to make a significant impact and drive success, we invite you to apply for this exciting position!

Main duties of the job

You will be expected to provide leadership, support advice and guidance managing an identified team of coordinators. You will be able to develop a working knowledge of other services by working collaboratively with other team leaders and can cover as the need arises.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching,research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Details

Date posted

21 November 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

173-60424-COR

Job locations

Becklin Centre

And Various Trust sites

Leeds

LS9 7BE


Job description

Job responsibilities

Team Leadership: Lead and manage a team of administrative coordinators who are responsible for the supervision of identified teams across the Trust. You will provide clear expectations, provide direction, and motivate the coordinators to achieve personal and organisational goals. You will play a vital role in identifying areas of service improvements and resource efficiencies whilst fostering a culture of collaboration, respect, and open communication.

Collaboration: Work closely with the Administration Support Service Manager, service manager and heads of operations to understand and support their administrative requirements. Enabling our administrative teams to work together to combine their skills, knowledge, and resources to achieve shared goals driving improved outcomes fostering a better sense of teamwork.

Disciplinary Processes: Provide first-line disciplinary processes, ensuring that they are conducted according to established policies and regulations.

Sickness Reviews: Oversee sickness reviews and provide first line escalation ensuring that they are conducted fairly and in compliance with organisational policies.

Process Monitoring: Reporting to the Administration Support Service Manager on service progress you will use the following to monitor administrative progress: the provision of clear objectives, identification of KPIs ensuing they align with the shared objectives, consistent monitoring to identify trends, patterns and any adjustments required whilst ensuring adherence to governance and compliance with agreed standards.

Policy Adherence: With guidance from the Administration Support Service Manager to ensure that Trust policies and procedures are followed by administrative teams and coordinators. This will promote consistency and fairness, legal and regulatory compliance, risk management, efficiency and productivity, continuity and scalability, reputation and trust, accountability and transparency and the wellbeing and moral of employees.

Continuous Improvement: Identify areas for process improvement and with guidance and direction from the Administration Support Service Manager to implement changes which will identify inefficiencies, enhance efficiency and productivity, engage individuals and teams at all levels, fostering a culture of innovation.

Training and Development: Facilitate training and development opportunities for the team coordinators to enhance their skills and capabilities. This will enhance teams skills, knowledge and capabilities, allowing staff to feel valued and supported, leading to improved retention of staff.

Reporting: Prepare and present regular reports to the Administration Support Service Manager and relevant stakeholders. These reports should include information on administrative activities, performance, and adherence to governance. They should provide valuable insights into the work being completed by administrative teams while promoting transparency, and accountability ensuring compliance with any legal requirements.

Job description

Job responsibilities

Team Leadership: Lead and manage a team of administrative coordinators who are responsible for the supervision of identified teams across the Trust. You will provide clear expectations, provide direction, and motivate the coordinators to achieve personal and organisational goals. You will play a vital role in identifying areas of service improvements and resource efficiencies whilst fostering a culture of collaboration, respect, and open communication.

Collaboration: Work closely with the Administration Support Service Manager, service manager and heads of operations to understand and support their administrative requirements. Enabling our administrative teams to work together to combine their skills, knowledge, and resources to achieve shared goals driving improved outcomes fostering a better sense of teamwork.

Disciplinary Processes: Provide first-line disciplinary processes, ensuring that they are conducted according to established policies and regulations.

Sickness Reviews: Oversee sickness reviews and provide first line escalation ensuring that they are conducted fairly and in compliance with organisational policies.

Process Monitoring: Reporting to the Administration Support Service Manager on service progress you will use the following to monitor administrative progress: the provision of clear objectives, identification of KPIs ensuing they align with the shared objectives, consistent monitoring to identify trends, patterns and any adjustments required whilst ensuring adherence to governance and compliance with agreed standards.

Policy Adherence: With guidance from the Administration Support Service Manager to ensure that Trust policies and procedures are followed by administrative teams and coordinators. This will promote consistency and fairness, legal and regulatory compliance, risk management, efficiency and productivity, continuity and scalability, reputation and trust, accountability and transparency and the wellbeing and moral of employees.

Continuous Improvement: Identify areas for process improvement and with guidance and direction from the Administration Support Service Manager to implement changes which will identify inefficiencies, enhance efficiency and productivity, engage individuals and teams at all levels, fostering a culture of innovation.

Training and Development: Facilitate training and development opportunities for the team coordinators to enhance their skills and capabilities. This will enhance teams skills, knowledge and capabilities, allowing staff to feel valued and supported, leading to improved retention of staff.

Reporting: Prepare and present regular reports to the Administration Support Service Manager and relevant stakeholders. These reports should include information on administrative activities, performance, and adherence to governance. They should provide valuable insights into the work being completed by administrative teams while promoting transparency, and accountability ensuring compliance with any legal requirements.

Person Specification

Skills

Essential

  • Word processing skills at RSA3 as standard or equivalent Tested
  • Experience of the whole Microsoft office package and its uses.
  • Excellent Proven Communication skills
  • Excellent Proven Organisational skills

Experience

Essential

  • Significant experience in a secretarial post
  • Being a part of a team that work to deliver highest level of documentation that can be provided to patients and professionals within the scope of the service.
Person Specification

Skills

Essential

  • Word processing skills at RSA3 as standard or equivalent Tested
  • Experience of the whole Microsoft office package and its uses.
  • Excellent Proven Communication skills
  • Excellent Proven Organisational skills

Experience

Essential

  • Significant experience in a secretarial post
  • Being a part of a team that work to deliver highest level of documentation that can be provided to patients and professionals within the scope of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Becklin Centre

And Various Trust sites

Leeds

LS9 7BE


Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Becklin Centre

And Various Trust sites

Leeds

LS9 7BE


Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

.

Alison Stubley

a.stubley@nhs.net

07808667239

Details

Date posted

21 November 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

173-60424-COR

Job locations

Becklin Centre

And Various Trust sites

Leeds

LS9 7BE


Supporting documents

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