Leeds and York Partnership NHS Foundation Trust

Support Service Secretary

This job is now closed

Job summary

We are looking for a motivated person with excellent communication skills to join our friendly and supportive administrative team in our busy and fast paced service.

Leeds Gender Identity Service offers assessment and support to people aged 17 and above who experience gender dysphoria. Gender dysphoria is a condition where a person experiences discomfort or distress because there is a mismatch between their biological sex and their gender identity.

You will be someone who enjoys diversity in their working day, who is able to work effectively to problem-solve and overcome issues as they arise, utilising the Admin Team Coordinator for assistance when needed.

The successful candidate will be providing vital secretarial and administrative support for the clinical team, therefore, excellent typing, minute taking, audio typing and good communication skills will be key skills for the role.

Main duties of the job

We are looking for a committed, reliable secretary to join our administrative team who will assist in supporting the clinical teams from an administration perspective.

We provide a high-quality support service which is integral to the success of the service, and we are looking for someone who feels they can enhance the admin provision already being provided.

You will be an experienced team player who has the skill, knowledge, and the right attitude able to assist in the delivery of a high quality, accurate and timely support service. You will be self-motivated and able to work effectively, in what can at times be a pressurised environment. You will have good networking skills. Be able to approach, discuss and advise the clinical teams surrounding the support you will provide.

You will have the following skills and experience, Minute taking experience, Clinical Report/letter writing, secretarial experience. Previous experience in a similar administration post will be beneficial, Proficient user of the Microsoft package.

The role will also require excellent and proven communication skills, organisational skills, word processing skills at a high level with experience of digital dictation systems. You will have good skills surrounding electronic systems i.e. EPR (electronic patient records) and the ability to work independently but able to accept direction from the Line Manager as required.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching,research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Date posted

14 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

173-20624-EDRS-A

Job locations

Gender Identity Services

Newsam Centre

Leeds

LS14 6UH

Job description

Job responsibilities

The job holder will have daily telephone and face to face contact with service users and regular contact with other departments within the Trust and with other agencies.
There will be regular contact with other agencies and the development of good networking skills will be essential.
The job holder will be expected to have a positive attitude towards colleagues and towards best practice.
Taking accurate messages, responding appropriately and passing information on in the appropriate manner.
To be aware of timescales and levels of urgency.
To participate in making appointments, arranging review meetings (face to face and video conferencing) as required.
To support the Trust Wide Clinical Teams with all administrative tasks and duties, within the boundaries of the role and with day to day supervision provided by the Support service Team Co-ordinator.
Provide secretarial and administrative support to the medical and clinical teams, including word processing, copy typing or audio typing of letters, assessments and reports relating to patient referral, registration and discharge, photocopying, opening of mail and other general office duties.
To offer, where appropriate, basic IT support or signpost to relevant department.

Informal enquiries to: Jo Taylor, Operational Manager or Vikki Thompson, Admin Lead

Jo- 07980 957962 / Vikki- 07989 412742

jo.taylor6@nhs.net / vikki.thompson2@nhs.net

Job description

Job responsibilities

The job holder will have daily telephone and face to face contact with service users and regular contact with other departments within the Trust and with other agencies.
There will be regular contact with other agencies and the development of good networking skills will be essential.
The job holder will be expected to have a positive attitude towards colleagues and towards best practice.
Taking accurate messages, responding appropriately and passing information on in the appropriate manner.
To be aware of timescales and levels of urgency.
To participate in making appointments, arranging review meetings (face to face and video conferencing) as required.
To support the Trust Wide Clinical Teams with all administrative tasks and duties, within the boundaries of the role and with day to day supervision provided by the Support service Team Co-ordinator.
Provide secretarial and administrative support to the medical and clinical teams, including word processing, copy typing or audio typing of letters, assessments and reports relating to patient referral, registration and discharge, photocopying, opening of mail and other general office duties.
To offer, where appropriate, basic IT support or signpost to relevant department.

Informal enquiries to: Jo Taylor, Operational Manager or Vikki Thompson, Admin Lead

Jo- 07980 957962 / Vikki- 07989 412742

jo.taylor6@nhs.net / vikki.thompson2@nhs.net

Person Specification

Qualifications

Essential

NVQ in Business administration or equivalent
GCSE or equivalent in English at C or above

Experience

Essential

Experience in working in an administrative role

Skills

Essential

RSA III or equivalent typing skills

Person Specification

Qualifications

Essential

NVQ in Business administration or equivalent
GCSE or equivalent in English at C or above

Experience

Essential

Experience in working in an administrative role

Skills

Essential

RSA III or equivalent typing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Gender Identity Services

Newsam Centre

Leeds

LS14 6UH

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Gender Identity Services

Newsam Centre

Leeds

LS14 6UH

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)