Job summary
An opportunity has arisen for a Business Performance Specialist to join a nationally renowned organisation providing procurement services to the NHS. As a member of the Business Support Team, you will be working within the Facilities and Office Solutions function of the NHS Supply Chain Operating Model, supporting customers and suppliers to make the best use of the services that NHS Supply Chain can offer across the Facilities and Office Solutions category.
This role provides an exciting and interesting opportunity to work alongside the Head of Performance and Governance to ensure we fulfil our responsibilities within the client contract and exceed expectations in the continuous development of rigorous governance and infrastructure of the Facilities and Office Solutions function.
Primarily the role will manage Business Performance by tracking and analysing client cyclical reports, identifying any anomalies, areas for improvement and issues requiring further investigation and debate. The Business Performance Specialist will interrogate a range of data to spot trends in performance related data and KPIs working closely with Data Analysts to spot opportunities for improvement and sharing with procurement and customer specialists.
Main duties of the job
The role also requires contribution, development, and management of several systems that ensures the smooth and efficient running of the Facilities and Office Solutions infrastructure. Ensuring our director, procurement and customer engagement colleagues have the support and services they need to enable them to carry out their professional functions as efficiently as possible.
You will be a highly motivated and enthusiastic individual with an eye for detail, and a passion to make a positive difference within our NHS. You will function as part of a wider team but will be comfortable working alone without direct supervision and confident in communicating with client colleagues and the Facilities and Office Solutions senior team. As Business Performance Specialist you will be required, occasionally, to deputise for the Head of Governance and Performance.
This is a great opportunity to work with a small, supportive, and dedicated team that has a desire to continuously improve the support function within Facilities and Office Solutions in a creative, efficient and modern way and this role will contribute significantly to making this happen.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching,research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.
Job description
Job responsibilities
North of England Commercial Procurement Collaborative (NOE CPC) is hosted by Leeds and York Partnership NHS Foundation Trust (LYPFT).
A wholly NHS owned organisation NOE CPC brings together a wealth of experience, understanding and knowledge, providing collaborative procurement and commercial solutions to the wider NHS and is one of the leading players in collaborative procurement within the NHS in England.
We work with our customers both collectively and individually to build an understanding of what they and their patients need. We then use our expertise to deliver procurement, contracts and framework solutions that drive down costs and provide better customer and patient experiences.
We provide compliance through commitment and partnership, doing so by drawing on our rich and varied capabilities as well as strength of relationships with our members and suppliers.
The NHS is having to change to meet expectations of better care, improved information sharing and more choice, all delivered on a tighter budget.
NOE CPC is striving to support these changes. We are part of the NHS and we understand the NHS. We recognise the challenges health organisations are facing and are committed to working with them to improve value for money and in turn support front line patient care.
Our expertise in public procurement provides the support and tools necessary for making informed purchasing decisions. We aim to improve efficiency in health care organisations, save them time and money, offer flexibility and choice, and ultimately to improve the care offered to patients and service users. Our commitment to the NHS is driven by a wish to improve quality in all we do.
NHS Supply Chain CMSP - Facilities and Office Solutions
NOE CPC were successful in resecuring an existing service contract and expanding its scope, providing the opportunity to deliver the NHS Supply Chain Category Management Service for Facilities and Office Solution. The contract is referred to as the CMSP- Category Manger Service Provider. This involves managing the national procurement of several categories including Paper Hygiene, Textiles, Janitorial Pulp, Office Supplies and Furniture.
This role sits within the Governance and Performance Team (GPS). The team was established for the new CMSP contract.
Centralisation of all previously separate business functions was identified as critical to ensuring successful delivery of the CMSP contract.
As a team we are responsible for implementing and managing the policies, processes and reporting required across SCCL, NOE CPC and LYPFT to align to our CMSP contractual obligations and commitments.
Job description
Job responsibilities
North of England Commercial Procurement Collaborative (NOE CPC) is hosted by Leeds and York Partnership NHS Foundation Trust (LYPFT).
A wholly NHS owned organisation NOE CPC brings together a wealth of experience, understanding and knowledge, providing collaborative procurement and commercial solutions to the wider NHS and is one of the leading players in collaborative procurement within the NHS in England.
We work with our customers both collectively and individually to build an understanding of what they and their patients need. We then use our expertise to deliver procurement, contracts and framework solutions that drive down costs and provide better customer and patient experiences.
We provide compliance through commitment and partnership, doing so by drawing on our rich and varied capabilities as well as strength of relationships with our members and suppliers.
The NHS is having to change to meet expectations of better care, improved information sharing and more choice, all delivered on a tighter budget.
NOE CPC is striving to support these changes. We are part of the NHS and we understand the NHS. We recognise the challenges health organisations are facing and are committed to working with them to improve value for money and in turn support front line patient care.
Our expertise in public procurement provides the support and tools necessary for making informed purchasing decisions. We aim to improve efficiency in health care organisations, save them time and money, offer flexibility and choice, and ultimately to improve the care offered to patients and service users. Our commitment to the NHS is driven by a wish to improve quality in all we do.
NHS Supply Chain CMSP - Facilities and Office Solutions
NOE CPC were successful in resecuring an existing service contract and expanding its scope, providing the opportunity to deliver the NHS Supply Chain Category Management Service for Facilities and Office Solution. The contract is referred to as the CMSP- Category Manger Service Provider. This involves managing the national procurement of several categories including Paper Hygiene, Textiles, Janitorial Pulp, Office Supplies and Furniture.
This role sits within the Governance and Performance Team (GPS). The team was established for the new CMSP contract.
Centralisation of all previously separate business functions was identified as critical to ensuring successful delivery of the CMSP contract.
As a team we are responsible for implementing and managing the policies, processes and reporting required across SCCL, NOE CPC and LYPFT to align to our CMSP contractual obligations and commitments.
Person Specification
Qualifications
Essential
- 1.Educated to degree level within a related subject area or equivalent qualification or equivalent experience.
Knowledge
Essential
- 2.Highly developed knowledge across a range of business performance measures such as KPIs and business objectives and support service functions, underpinned by theoretical knowledge and practical experience.
Experience
Essential
- 3.Experience of working in a fast-paced environment with the ability to adapt to rapidly changing priorities.
- 4.Experienced and confident of taking the lead on initiatives and projects and managing business support activities including change management.
Person Specification
Qualifications
Essential
- 1.Educated to degree level within a related subject area or equivalent qualification or equivalent experience.
Knowledge
Essential
- 2.Highly developed knowledge across a range of business performance measures such as KPIs and business objectives and support service functions, underpinned by theoretical knowledge and practical experience.
Experience
Essential
- 3.Experience of working in a fast-paced environment with the ability to adapt to rapidly changing priorities.
- 4.Experienced and confident of taking the lead on initiatives and projects and managing business support activities including change management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
