Leeds and York Partnership NHS Foundation Trust

Support Service Team Co-ordinator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen, as we are looking for an enthusiastic candidate to provide line management to a team of secretaries and reception staff. The hours expected to be worked are 9am-5pm, Monday-Friday, with the base to be Aire Court Community Unit.

The successful applicant will need to be highly motivated, positive and able to work under pressure, often managing conflicting demands on their time, as well as meeting tight deadlines. The support service teams in the community are friendly and busy, and, if you are successful, you will be expected to be a key player in the day-to-day running of the service.

Main duties of the job

We need someone with excellent secretarial skills, who is adept at dealing with the challenges thrown up by managing a group of staff, while simultaneously meeting the requirements of the management team. You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal, and administration skills.

Responsibilities include the supervision of band 2 and 3 staff, planning shift rotas, minute taking of complex meetings, audio typing, diary management, and the organisation and coordination of meetings. You will have good IT skills, with experience of MS Word, Excel, and PowerPoint, and you will also be expected to provide cover for colleagues at short notice if required. Part of these tasks will involve around the use of BigHand, E-Proc, TRACJobs, Cognos, and HealthRoster

About us

We are a high quality, high performing NHS foundation trust. We are the main provider of specialist mental health and learning disability services in Leeds. We also provide specialist inpatient services in York as well as some highly specialised services across the country.

We employ around 3,000 staff and every year we have contact with over 25,000 service users. Our vision is to provide outstanding mental health and learning disability services as an employer of choice. Our ambition is to support our service users and carers, our staff and the communities we serve to live healthy and fulfilling lives. We need people like you to help us achieve our goals; to live our lives free from stigma and discrimination; and to improve the lives of people with a learning disability and mental ill health. We perform well againstlocal and national targetsand inour most recent CQC inspection, 85% of our services were rated good or outstanding.As a teaching trust with strong links to local universities, we are a centre of excellence for teaching,research and development.

Details

Date posted

01 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

173-80923-COMM

Job locations

CMHT Adult South West

Leeds

LS10 4BS


Job description

Job responsibilities

You will work as part of a team to provide a comprehensive, efficient and effective secretarial and administration support service to the multi-disciplinary teams under the direction of a Service Manager, and supported by an agreed work plan. The job holder will provide day-to-day supervision and support for a designated admin team or teams and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust, to ensure an efficient and consistent admin support service is provided.

Experience

  • Administrative and secretarial experience at an advanced level
  • Experience of working within a team
  • Experience of working using own initiative
  • Experience of producing reports, monthly statistics, etc.
  • Experience of dealing with members of the general public
  • Experience of supervising people and managing workloads
  • Demonstrate a positive attitude towards the implementation of new systems and new ways of working.
  • Shows empathy to the client group

Job description

Job responsibilities

You will work as part of a team to provide a comprehensive, efficient and effective secretarial and administration support service to the multi-disciplinary teams under the direction of a Service Manager, and supported by an agreed work plan. The job holder will provide day-to-day supervision and support for a designated admin team or teams and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust, to ensure an efficient and consistent admin support service is provided.

Experience

  • Administrative and secretarial experience at an advanced level
  • Experience of working within a team
  • Experience of working using own initiative
  • Experience of producing reports, monthly statistics, etc.
  • Experience of dealing with members of the general public
  • Experience of supervising people and managing workloads
  • Demonstrate a positive attitude towards the implementation of new systems and new ways of working.
  • Shows empathy to the client group

Person Specification

Experience

Essential

  • Previous substantive Administration/Secretarial experience

Skills

Essential

  • Excellent proven communication skills.
  • Proven effective problem solving skills.

Knowledge

Essential

  • Knowledge of Information Governance
Person Specification

Experience

Essential

  • Previous substantive Administration/Secretarial experience

Skills

Essential

  • Excellent proven communication skills.
  • Proven effective problem solving skills.

Knowledge

Essential

  • Knowledge of Information Governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

CMHT Adult South West

Leeds

LS10 4BS


Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

CMHT Adult South West

Leeds

LS10 4BS


Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

.

Ashley Clayton

Ashley.clayton@nhs.net

01138556457

Details

Date posted

01 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

173-80923-COMM

Job locations

CMHT Adult South West

Leeds

LS10 4BS


Supporting documents

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