Leeds and York Partnership NHS Foundation Trust

Support Services Secretary

Information:

This job is now closed

Job summary

An exciting opportunity has arisen, as we are looking for an enthusiastic candidate to provide secretarial and administrative services for the SPA/Switchboard Service. This is a full time post working over three or four days per week Monday-Friday.

The successful applicant will need to be highly motivated, positive, and able to work under pressure, often managing varying admin tasks. There is an expectation that they will be able to work as part of a team and individually using their own initiative.

The post is based around operating the Trusts Switchboard and completing referrals to Mental Health Services within the Trust. You will be expected to support the day-to-day functioning of the service, as described in the Main Duties section of this advertisement.

Main duties of the job

We need someone with excellent secretarial skills, who is adept at dealing with the challenges thrown up by supporting a busy service.

You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal, and administration skills.

Responsibilities include, covering the Trusts Switchboard, inputting referrals to mental health services, supporting the Crisis Assessment Service with answering calls on the main referral line, minute taking of team meetings, managing email inboxes, ordering supplies, and other ad hoc tasks.

You will have good IT skills with experience of MS Word, Excel, and PowerPoint. The successful post holder will also be expected to provide cover for colleagues at short notice if required.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme (LYPFT pays 20.6% into your scheme each year), coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more organisations such as Blue Light Card, Health Service Discounts and NHS Discount Offers.

We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. Bank-only workers can choose the hours they want to work and will have the opportunity to gain additional experience, keep skills up to date, develop new ones and earn extra money without having to commit to a permanent role. For an informal discussion or more information please contact the team bankstaffingdepartment.lypft@nhs.net

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

173-67923-ACUTE

Job locations

SPA/ Switchboard Team

Leeds

LS9 7BE


Job description

Job responsibilities

You will work as part of a team to provide a comprehensive, efficient, and effective secretarial and administration support service to the multi-disciplinary teams, under the direction of a Support Service Team Coordinator and supported by an agreed work plan. The job holder will provide day-to-day supervision and support for a designated admin team or teams and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust, to ensure an efficient and consistent admin support service is provided.

Experience

  • A minimum of 2 years administrative and secretarial experience at an advanced level.
  • Experience of working within a team
  • Experience of working using own initiative
  • Experience of dealing with members of the general public
  • Experience of managing workloads
  • Demonstrate a positive attitude towards the implementation of new systems and new ways of working.
  • Shows empathy to the client group

Job description

Job responsibilities

You will work as part of a team to provide a comprehensive, efficient, and effective secretarial and administration support service to the multi-disciplinary teams, under the direction of a Support Service Team Coordinator and supported by an agreed work plan. The job holder will provide day-to-day supervision and support for a designated admin team or teams and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust, to ensure an efficient and consistent admin support service is provided.

Experience

  • A minimum of 2 years administrative and secretarial experience at an advanced level.
  • Experience of working within a team
  • Experience of working using own initiative
  • Experience of dealing with members of the general public
  • Experience of managing workloads
  • Demonstrate a positive attitude towards the implementation of new systems and new ways of working.
  • Shows empathy to the client group

Person Specification

Experience

Essential

  • Experience of working within a team.
  • Previous substantive Administration/Secretarial experience

Skills

Essential

  • Excellent proven communication skills.

Knowledge

Essential

  • Knowledge of Information Governance
Person Specification

Experience

Essential

  • Experience of working within a team.
  • Previous substantive Administration/Secretarial experience

Skills

Essential

  • Excellent proven communication skills.

Knowledge

Essential

  • Knowledge of Information Governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

SPA/ Switchboard Team

Leeds

LS9 7BE


Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

SPA/ Switchboard Team

Leeds

LS9 7BE


Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

.

Karen Hyndman-Jones

karenhyndman@nhs.net

01138556713

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

173-67923-ACUTE

Job locations

SPA/ Switchboard Team

Leeds

LS9 7BE


Supporting documents

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