Job summary
The Trust is looking to recruit Clinical Effectiveness Divisional Administrators. The role is to work within the Divisional Governance Team, who ensure the quality standards of care are met within the division. The Clinical Effectiveness aspect of the Divisional Governance team is supporting primarily the clinical audit plan and activity, but also include support for NICE guidance and policy management.
Main duties of the job
1. To provide a professional, welcoming and accessible point of contact for divisional staff in relation to Clinical Effectiveness.
2. To undertake a wide variety of clerical duties and support the functions of the Divisions in relation to Clinical Effectiveness.
3. To work flexibly to provide administrative support to the Division in relation to Clinical Effectiveness..
4. To act as the main point of contact for queries and support related to Clinical Effectiveness in the division.
5. To manage the planning and scheduling of the Divisional Clinical Effectiveness programme in particular the clinical audit plan.
About us
Working for the Organisation
The role will be working within the divisions to support the clinical effectiveness agenda
Job description
Job responsibilities
See job description and person specification for detailed job description and main responsibilities.
Job description
Job responsibilities
See job description and person specification for detailed job description and main responsibilities.
Person Specification
Qualifications and Training
Essential
- GCSE Maths & English (C grade or above)
- Good IT skills
Desirable
- RSA II typing/word-processing (or equivalent)
Experience
Essential
- Experience of using a telephone - taking messages and communicating in a professional manner
- Previous office experience
- Data Input
- Use of MS office including Word & Excel
- Experience of working in a customer focused environment
- Experience of working with databases
Desirable
- Experience of working in clinical governance or clinical effectiveness
- Experience of diary management and room booking
- Basic knowledge of the audit process
- Understanding of NICE guidance
Skills and Knowledge
Essential
- Retain basic/routine information
- Ability to pass on accurate information (verbal and written)
- Knowledge of office equipment and systems
- Able to complete tasks within agreed timescales
- Understanding matters of confidentiality
- Able to work in an organised manner and prioritise workload
Desirable
- Able to suggest possible solutions to routine problems
- Previous experience of organising own workload
Personal Attributes
Essential
- Professional appearance
- Professional approach
- Adaptable to meet service needs
- Articulate
- Able to work independently and as part of a team
- Confidence in dealing with staff at all levels
Demonstrates Trust Values
Essential
- Compassion, Ambition, Respect, Encouragement - Proud to CARE
Person Specification
Qualifications and Training
Essential
- GCSE Maths & English (C grade or above)
- Good IT skills
Desirable
- RSA II typing/word-processing (or equivalent)
Experience
Essential
- Experience of using a telephone - taking messages and communicating in a professional manner
- Previous office experience
- Data Input
- Use of MS office including Word & Excel
- Experience of working in a customer focused environment
- Experience of working with databases
Desirable
- Experience of working in clinical governance or clinical effectiveness
- Experience of diary management and room booking
- Basic knowledge of the audit process
- Understanding of NICE guidance
Skills and Knowledge
Essential
- Retain basic/routine information
- Ability to pass on accurate information (verbal and written)
- Knowledge of office equipment and systems
- Able to complete tasks within agreed timescales
- Understanding matters of confidentiality
- Able to work in an organised manner and prioritise workload
Desirable
- Able to suggest possible solutions to routine problems
- Previous experience of organising own workload
Personal Attributes
Essential
- Professional appearance
- Professional approach
- Adaptable to meet service needs
- Articulate
- Able to work independently and as part of a team
- Confidence in dealing with staff at all levels
Demonstrates Trust Values
Essential
- Compassion, Ambition, Respect, Encouragement - Proud to CARE
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
