Chesterfield Royal Hospital NHS Foundation Trust

Endoscopy Booking Officer

The closing date is 28 October 2025

Job summary

The Booking Officer provides effective and efficient administration and clerical support to the Endoscopy Department, working independently and to standard operating procedures.

The booking office book patients in for their Endoscopy test working to local and national waiting time directives. The successful post holder will provide a professional service to patients that is responsive to their needs.

Main duties of the job

This role will involve booking patients in for their Endoscopy test working to local and national waiting time directives. You will also provide a professional service to patients that is responsive to their needs.

The post holder will provide a high-quality administration service within the Endoscopy Department.

About us

Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.

Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.

We are currently rated GOOD by the CQC.

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

166-SS-7550443

Job locations

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL

Job description

Job responsibilities

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

Follow us on Facebook and on Twitter for more:@hrcrhft @royalhospital @WellbeingCRH

Job description

Job responsibilities

Follow us on Facebook and on Twitter for more:@hrcrhft @royalhospital @WellbeingCRH

Person Specification

Qualifications & Training

Essential

Good general standard of education (GCSE's or equivalent)
Text processing/IT skills

Desirable

Any office based training eg: NVQ/ECDL
Medical terminology
OCR Stage II text processing

Experience

Essential

Experience of working within an administration services, including working with the general public
Experience of working as part of a multi-disciplinary team

Desirable

Experience working in a health care environment

Skills & Knowledge

Essential

Ability to prioritise and organise own workload
Ability to work in a high pressured environment
Experience of using computer applications
Understand the principles of patient confidentiality

Desirable

Knowledge of national and local waiting time targets
An understanding of the Medway PAS system

Personal Attributes

Essential

Good communication skills
Polite and friendly
Ability to work as part of a team
Good interpersonal skills

Person Specification

Qualifications & Training

Essential

Good general standard of education (GCSE's or equivalent)
Text processing/IT skills

Desirable

Any office based training eg: NVQ/ECDL
Medical terminology
OCR Stage II text processing

Experience

Essential

Experience of working within an administration services, including working with the general public
Experience of working as part of a multi-disciplinary team

Desirable

Experience working in a health care environment

Skills & Knowledge

Essential

Ability to prioritise and organise own workload
Ability to work in a high pressured environment
Experience of using computer applications
Understand the principles of patient confidentiality

Desirable

Knowledge of national and local waiting time targets
An understanding of the Medway PAS system

Personal Attributes

Essential

Good communication skills
Polite and friendly
Ability to work as part of a team
Good interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)