Job summary
Royal Primary Care Chesterfield
We have an opportunity for 1 x part-time (22.5 hours per week), Care Coordinatorbased at Royal Primary Care East sites,based in Chesterfield.
You will join a growing establishment committed to being a flagship organisation and an at scale provider of primary care services in the Midlands. If you are enthusiastic, caring and passionate about delivering the highest quality care, keeping patients at the heart of all you do, we want to hear from you.
Main duties of the job
An opportunity has arisen to join our growing team at Royal Primary Care and we are looking for an enthusiastic part-time Care Coordinator to work within in our busy medical practice within the Chesterfield area focusing on supporting patients who are in respite care at a local Care Home.
The successful candidates main responsibilities will be to manage the registrations and Prescription management of a busy respite care home.
This role will require excellent IT skills, good prioritisation skills and an understanding of General Practice processes or relevant transferable skills.
Other essential skills are the ability to work as part of a team, have a good level of qualification (or equivalent experience) and competency in Maths and English.
About us
Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we're on a mission to improve our community's health and reduce inequality.
Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation. As well as an NHS pension, you'll have access to training and development opportunities and a whole raft of well-being initiatives to look after your physical and mental health. At Royal Primary Care, your happiness is at the heart of our appraisal system, and we place great importance on everyone feeling included. You'll have an equal say in how we look after you through access to our annual staff survey.
(Please note although this is not Agenda for Change - we do offer our employees a good package of benefits)
Job description
Job responsibilities
To work within the Administration team with a focus on achieving excellent patient care via the telephone and face to face. The successful candidates main responsibilities will be to manage the Registrations and Prescription management of a busy respite care home. Providing professional and holistic administration support for all patients who are discharged to the home ensuring a smooth and safe transition from hospital to respite to home.
Please see the attached job description for a full breakdown of the duties and responsibilities.
Job description
Job responsibilities
To work within the Administration team with a focus on achieving excellent patient care via the telephone and face to face. The successful candidates main responsibilities will be to manage the Registrations and Prescription management of a busy respite care home. Providing professional and holistic administration support for all patients who are discharged to the home ensuring a smooth and safe transition from hospital to respite to home.
Please see the attached job description for a full breakdown of the duties and responsibilities.
Person Specification
Experience
Essential
- Experience working in a pharmacy, healthcare or general practice setting
- Experience of managing clinical administrative tasks / workload
- Experience of working within a multi professional team
Desirable
- Experience of registering new patients
- Experience of managing patient prescriptions
Skills and Knowledge
Essential
- Ability to work under pressure and to prioritise own workload
- Ability to manage multiple tasks in a fast-paced environment
- Able to work independently or as part of a team
- Good interpersonal skill and customer service skills
- Good written presentation skills
- Able to communicate effectively with a wide range of stakeholders creating good working relationships
Desirable
- Knowledge of clinical systems ie SystmOne
- Knowledge of NHS prescription and medication guidelines.
- Understanding of Electronic Prescribing Service (EPS).
Qualifications and Training
Essential
- GCSE in Maths and English or equivalent qualification.
Desirable
- GP Assistant Certificate qualification
- NVQ Level 2 (or equivalent) in Pharmacy Services or related healthcare qualification or willing to work towards.
Person Specification
Experience
Essential
- Experience working in a pharmacy, healthcare or general practice setting
- Experience of managing clinical administrative tasks / workload
- Experience of working within a multi professional team
Desirable
- Experience of registering new patients
- Experience of managing patient prescriptions
Skills and Knowledge
Essential
- Ability to work under pressure and to prioritise own workload
- Ability to manage multiple tasks in a fast-paced environment
- Able to work independently or as part of a team
- Good interpersonal skill and customer service skills
- Good written presentation skills
- Able to communicate effectively with a wide range of stakeholders creating good working relationships
Desirable
- Knowledge of clinical systems ie SystmOne
- Knowledge of NHS prescription and medication guidelines.
- Understanding of Electronic Prescribing Service (EPS).
Qualifications and Training
Essential
- GCSE in Maths and English or equivalent qualification.
Desirable
- GP Assistant Certificate qualification
- NVQ Level 2 (or equivalent) in Pharmacy Services or related healthcare qualification or willing to work towards.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
