OMFS Receptionist
The closing date is 24 July 2025
Job summary
To provide a professional front of house and telephone service. To answer enquiries, receive and relay messages, both in person and on the telephone, from patients and hospital staff, using knowledge of hospital procedures to maintain a professional front of house service. To meet the needs of the service of all users and take into account special requirements including communication impairments.
You will be required to assist with the set up and close down of the department for the core working hours. You will be tasked with preparation of the patients notes and documentation needed for clinics and during the clinic sessions you will receive patients into the department, electronically check them in and on completion of their appointment session you will reconcile and book any appointment requested as appropriate.
Please note - Due to the banding this post does not support a Visa sponsorship
Main duties of the job
These are the key areas that support the purpose of the job
- To maintain a professional image
- To recognise that the post holder will have access to confidential, personal and/or sensitive information which must not be disclosed to any unauthorised individual or agency
- Liaise with patients, outside agencies and other service/departments within the Trust
- To actively participate in the staff appraisal process
- To be familiar with relevant Operational, Personnel, Health and Safety Policies and Procedures including Fire, COSHH, No smoking and alcohol policies and to keep your training up to date through our Essential Training programme. CRHFT is a no smoking site
- It is the responsibility of every employee to actively help the Trust prevent and control infection by washing their hands effectively, carrying out their duties in a way to minimise infection, attending appropriate training and maintaining up to date knowledge and skill in infection control and prevention relating to their role.
About us
Supporting our vision and values
Our vision is to be a first-class provider of sustainable healthcare, delivering the best possible care for our patients; and being a great place to work for our people. Our proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.
As members of staff we will always:
COMPASSION - treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values.
AMBITION - Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeing.
RESPECT - Valuing and appreciating everyone - listening, learning and acting on experiences, being open and honest; and recognising that working with others brings benefits.
ENCOURAGEMENT - Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in the future.
Details
Date posted
09 July 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
166-SS-7278335
Job locations
Chesterfield Royal Hospital
Calow
Chesterfield
S44 5BL
Employer details
Employer name
Chesterfield Royal Hospital NHS Foundation Trust
Address
Chesterfield Royal Hospital
Calow
Chesterfield
S44 5BL
Employer's website
https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
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