Job summary
CHILDREN'S & ADULTS THERAPIES & DIETETIC ADMIN SERVICES
PATIENT & ADMINISTRATIVE SUPPORT ASSISTANT
37.5 HOURS PER WEEK - MONDAY-FRIDAY
Salary: £24,169 per annum - AfC Band 2
Monday = 7:45am to 3:45pm
Tuesday = 9:00am to 5:00pm
Wednesday = 9:00am to 5:00pm
Thursday = 7:45am to 3:45pm
Friday = 8:30am to 4:30pm
A permanent full time vacancy has arisen for Patient and Administrative Support Assistant to work as part of the Children's and Adults Therapies and Dietetic Administration Services.
Main duties of the job
You will provide full clerical and reception support to the Children's and Adults Therapies & Dietetic Services. You will undertake general clerical duties for the Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry and Speech and Language Therapy Services for Children and Adults.
You will possess or be working towards a typing/word processing/IT qualification (or equivalent) and be able to demonstrate knowledge and experience of general office practices. You must also have excellent communication skills, be able to prioritise your workload and work effectively on your own and as part of the admin team.
Experience within an office environment together with experience of dealing with members of the public and general telephone enquiries is essential.
About us
Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.
Job description
Job responsibilities
Please see attached job description and person specification for detailed information on the main responsibilities of the post.
Job description
Job responsibilities
Please see attached job description and person specification for detailed information on the main responsibilities of the post.
Person Specification
Qualifications & Training
Essential
- Educated to GCSE level or equivalent
- Typing/word processing/IT qualification
Desirable
- GCSE or equivalent in English and Maths
- Audio typing experience
- NVQ or equivalent qualification
Experience
Essential
- Previous office experience
- Previous experience dealing with general public
- Previous telephone experience
- Use of Microsoft Office Applications
Desirable
- Medical terminology
- Previous working in hospital environment
Skills & Knowledge
Essential
- Ability to prioritise workload
- Ability to work under pressure
- Good organisation skills
Desirable
- Knowledge of hospital IT systems
Personal Attributes
Essential
- Team working
- Confidentiality awareness
Trust Values
Essential
- Awareness of Trust CARE Values
Person Specification
Qualifications & Training
Essential
- Educated to GCSE level or equivalent
- Typing/word processing/IT qualification
Desirable
- GCSE or equivalent in English and Maths
- Audio typing experience
- NVQ or equivalent qualification
Experience
Essential
- Previous office experience
- Previous experience dealing with general public
- Previous telephone experience
- Use of Microsoft Office Applications
Desirable
- Medical terminology
- Previous working in hospital environment
Skills & Knowledge
Essential
- Ability to prioritise workload
- Ability to work under pressure
- Good organisation skills
Desirable
- Knowledge of hospital IT systems
Personal Attributes
Essential
- Team working
- Confidentiality awareness
Trust Values
Essential
- Awareness of Trust CARE Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
