Job summary
Compassionate, Dynamic, Tenacious, Organised, Driven, Inclusive, Respectful, Encouraging.
All the above words sound like they would apply to any successful Head of PMO role but we are seeking a true leader of those values. We are looking for a motivated individual to help deliverquality, safety and efficiency improvements alongside our clinical, operational and corporate colleagues.
We are Chesterfield Royal Hospital NHS Foundation Trust and our Head of PMO will be apivotal role withinthe organisation, based within theRoyal Academy of Improvement. You will be well-versed in the skills needed toleadandnegotiate; you will havea proven improvement approachto sharpen our focus on effectiveness and efficiency - all with our patients at the centre of what we do.
Main duties of the job
The Head of PMO sits within the Royal Academy of Improvement and is focussed on facilitating the successful and smooth delivery of the Trust's improvement programme. The post plays a senior crucial role in supporting the Trust's delivery of system wide transformation and efficiency programmes. The role involves working closely with divisional and corporate team partners to ensure accuracy and timeliness of programme delivery and reporting which will require both a supportive, coaching approach and ability to provide challenge.
About us
This is an excellent opportunity to join a successful foundation trust with a strong commitment to delivering the highest standards of clinical quality, patient care and staff experience. The Trusts Together as One Strategy describes our organisational values and a pledge to support our people through compassionate and inclusive leadership.
Chesterfield Royal Hospital NHS Foundation Trust is North Derbyshire's only acute District General Hospital, with 24 hour Emergency Department services; we're responsible for providing care and treatment to more than 400,000 people who live in our communities. We are modern, friendly and in commuting distance of Sheffield, Derby, Nottingham and close to the Peak District. The Care Quality Commission hasrated the Trust as 'Good'. Our vision is to provide exceptional patient care provided by exceptional people. We work closely with our partners across health and social care as part of the Joined Up Care Derbyshire Integrated Care System.
Job description
Job responsibilities
The post holder will be responsible for ensuring that all components of the improvement programme are robustly programme managed, comprehensively captured and reported into Trust and System governance forums. The post holder will ensure there is a clear definition of the roles and responsibilities and that issues are flagged and resolved quickly and efficiently.
The post holder will lead the management of PMO within CRHFT and collaboratively within the Integrated Care System to oversee completion of essential documentation, including the equality and quality impact assessment process and ensure agreed programme governance arrangements are adhered to. The post will play a crucial role in developing the maturity and visibility of the progress of programmes across the Trust and within the ICS transformation space.
As a leader within the Royal Academy of Improvement and the Trust as a whole, the post holder will be expected to champion improvement, engaging with, motivating and influencing colleagues to generate and implement ideas to further nurture our improvement culture. The post holder will be required to teach and coach colleagues using standardised improvement methodology, tools and techniques including Listening into Action (LiA) and Quality improvement methodologies. The post holder will collaborate with partners working in other PMOs in the wider Integrated Care System and will be responsible for supporting the Trusts input into system wide programme management and improvement skills training as required.
The post holder will provide line management to a small PMO team and some of the programme leads and provide regular support to the network of Royal Academy Improvement Ambassadors, requiring a coaching approach. The post holder may be asked to deputise for the Associate Director of Transformation and the Executive Director of Finance, Improvement and Transformation, as required.
Job description
Job responsibilities
The post holder will be responsible for ensuring that all components of the improvement programme are robustly programme managed, comprehensively captured and reported into Trust and System governance forums. The post holder will ensure there is a clear definition of the roles and responsibilities and that issues are flagged and resolved quickly and efficiently.
The post holder will lead the management of PMO within CRHFT and collaboratively within the Integrated Care System to oversee completion of essential documentation, including the equality and quality impact assessment process and ensure agreed programme governance arrangements are adhered to. The post will play a crucial role in developing the maturity and visibility of the progress of programmes across the Trust and within the ICS transformation space.
As a leader within the Royal Academy of Improvement and the Trust as a whole, the post holder will be expected to champion improvement, engaging with, motivating and influencing colleagues to generate and implement ideas to further nurture our improvement culture. The post holder will be required to teach and coach colleagues using standardised improvement methodology, tools and techniques including Listening into Action (LiA) and Quality improvement methodologies. The post holder will collaborate with partners working in other PMOs in the wider Integrated Care System and will be responsible for supporting the Trusts input into system wide programme management and improvement skills training as required.
The post holder will provide line management to a small PMO team and some of the programme leads and provide regular support to the network of Royal Academy Improvement Ambassadors, requiring a coaching approach. The post holder may be asked to deputise for the Associate Director of Transformation and the Executive Director of Finance, Improvement and Transformation, as required.
Person Specification
Qualifications and Training
Essential
- Relevant Masters degree OR equivalent level experience
- Project management qualification
- Leadership qualification
Desirable
- Quality, Service Improvement and Redesign (QSIR) Associate Member
- Coaching qualification
- Qualification in managing successful programmes or similar
- Financial Qualification
Experience
Essential
- A proven and significant track record of programme management experience
- Experience of leading improvement programmes and complex change whilst developing high standards of quality
- Experience in leading multidisciplinary/professional teams through change
- A proven track record in motivating and influencing others
- Experience in designing and delivering training in improvement tools and techniques
- Financial and operational management experience of large scale programmes/projects
- Working knowledge of the national NHS improvement agenda including the context and challenges facing the NHS
- Evidence of achieving results through working with others who are not under direct management control
- Significant evidence of chairing and leading successful meetings
- Experience of leading and line managing a team
Desirable
- Experience in teaching the QSIR programme
- Experience of programme management within a healthcare setting and of working across a range of clinical and corporate services
- Experience of identifying and delivering against efficiency outcomes
- Experience of strategic planning
Skills and Knowledge
Essential
- Highly developed interpersonal skills including the ability to communicate and influence at all levels
- Highly developed ability to work collaboratively with a variety of stakeholders
- Proven track record of consistently achieving high standards and delivering objectives
- Ability to receive, process, summarise, interpret and effectively communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change
- Ability to communicate both written and verbally in a manner which is clear, fluent and persuasive
- Highly developed problem solving and analytical skills and ability to manage highly complex and multi-faceted problems
- Knowledge of health intelligence and data sources
- Financial acumen, including detailed understanding of cost improvement methodology
- Skilfully balance between the detail and strategic perspective
Desirable
- Understanding of financial improvement in the NHS
- An understanding of the challenges and opportunities moving into an ICS and working as a system partner
Personal Attributes
Essential
- Commitment to values and principles of the NHS and Leading the Chesterfield Way
- Enthusiastic, pro-active and flexible approach
- Well developed engagement and communication skills
- Ability to motivate and coach individuals and teams
- Inclusive, inspiring and motivational personal style
- Effective, resilient and resourceful under pressure
- Portrays self belief, self awareness and drive for improvements
- Dynamic with personal impact
- Highly professional role model
- Ability to build excellent working relationships with a range of individuals and all levels and from multidisciplinary professions
Demonstrates Trust Values
Essential
- Compassion, Ambition, Respect, Encouragement
Person Specification
Qualifications and Training
Essential
- Relevant Masters degree OR equivalent level experience
- Project management qualification
- Leadership qualification
Desirable
- Quality, Service Improvement and Redesign (QSIR) Associate Member
- Coaching qualification
- Qualification in managing successful programmes or similar
- Financial Qualification
Experience
Essential
- A proven and significant track record of programme management experience
- Experience of leading improvement programmes and complex change whilst developing high standards of quality
- Experience in leading multidisciplinary/professional teams through change
- A proven track record in motivating and influencing others
- Experience in designing and delivering training in improvement tools and techniques
- Financial and operational management experience of large scale programmes/projects
- Working knowledge of the national NHS improvement agenda including the context and challenges facing the NHS
- Evidence of achieving results through working with others who are not under direct management control
- Significant evidence of chairing and leading successful meetings
- Experience of leading and line managing a team
Desirable
- Experience in teaching the QSIR programme
- Experience of programme management within a healthcare setting and of working across a range of clinical and corporate services
- Experience of identifying and delivering against efficiency outcomes
- Experience of strategic planning
Skills and Knowledge
Essential
- Highly developed interpersonal skills including the ability to communicate and influence at all levels
- Highly developed ability to work collaboratively with a variety of stakeholders
- Proven track record of consistently achieving high standards and delivering objectives
- Ability to receive, process, summarise, interpret and effectively communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change
- Ability to communicate both written and verbally in a manner which is clear, fluent and persuasive
- Highly developed problem solving and analytical skills and ability to manage highly complex and multi-faceted problems
- Knowledge of health intelligence and data sources
- Financial acumen, including detailed understanding of cost improvement methodology
- Skilfully balance between the detail and strategic perspective
Desirable
- Understanding of financial improvement in the NHS
- An understanding of the challenges and opportunities moving into an ICS and working as a system partner
Personal Attributes
Essential
- Commitment to values and principles of the NHS and Leading the Chesterfield Way
- Enthusiastic, pro-active and flexible approach
- Well developed engagement and communication skills
- Ability to motivate and coach individuals and teams
- Inclusive, inspiring and motivational personal style
- Effective, resilient and resourceful under pressure
- Portrays self belief, self awareness and drive for improvements
- Dynamic with personal impact
- Highly professional role model
- Ability to build excellent working relationships with a range of individuals and all levels and from multidisciplinary professions
Demonstrates Trust Values
Essential
- Compassion, Ambition, Respect, Encouragement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
