Chesterfield Royal Hospital NHS Foundation Trust

Bank EMU/SDEC/AFU Ward Receptionist & OOH admissions

This job is now closed

Job summary

We are seeking to appoint Bank Receptionists to cover our busy Emergency Management Unit/AFU, Same Day Emergency Care Wards, ED and Out of Hours Admissions.

Various shifts and patterns. Days/Nights

Main duties of the job

To provide a comprehensive clerical co-ordination service and to receive patients across the divisions wards. To ensure that patients and visitors receive a friendly, customer focussed and efficient service. The post involves receiving and handling information which is confidential and therefore the post holder must maintain strict confidentiality at all times.

Maintaining a professional front of house image.
Providing efficient administration support to the ward.
Liaising with patients, outside agencies and other services / departments within the trust in a professional manner.
Maintaining confidentiality at all times.

About us

The receptionist post is an important role within our organisation. Leading the Chesterfield Way supports the Trust's priorities and ambitions - and sets out the behaviours and characteristics that leaders are expected to adopt and that all staff can role model, to make the Trust an even better place to work and to support the delivery of exceptional patient care. It provides a framework for leadership and supports individual progression through appraisal, career progression and personal development.

*Compassion, Ambition, Respect, Encourage*

Date posted

30 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum (pro rota)

Contract

Bank

Working pattern

Flexible working

Reference number

166-MEC-6415635

Job locations

Chesterfield Royal Hospital

Chesterfield Road

Calow

S44 5BL

Job description

Job responsibilities

The receptionist post is an important role within our organisation. Please see the Job Description and for an informal chat please call 01246 512743

Job description

Job responsibilities

The receptionist post is an important role within our organisation. Please see the Job Description and for an informal chat please call 01246 512743

Person Specification

Experience

Essential

Relevant clerical experience.
Use of a telephone in a busy environment.

Desirable

Use of a telephone in a busy environment.
Customer care experience.

Skills and Knowledge

Essential

Ability to work under pressure.
Ability to deal with a variety of tasks simultaneously.
Ability to prioritise workload.
VDU/Keyboard Skills.
Understanding of office procedures.

Desirable

Knowledge of PAS/Medway system.

Qualifications

Essential

Educated to GCSE Standard

Person Specification

Experience

Essential

Relevant clerical experience.
Use of a telephone in a busy environment.

Desirable

Use of a telephone in a busy environment.
Customer care experience.

Skills and Knowledge

Essential

Ability to work under pressure.
Ability to deal with a variety of tasks simultaneously.
Ability to prioritise workload.
VDU/Keyboard Skills.
Understanding of office procedures.

Desirable

Knowledge of PAS/Medway system.

Qualifications

Essential

Educated to GCSE Standard

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Chesterfield Road

Calow

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Chesterfield Road

Calow

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)