Job summary
As a resilient, dynamic, and experienced leader you could be one of two talented individuals we're recruiting to join our Trust in the pivotal roles of Divisional Operational Director.
You are an experienced senior leader and have the highest professional standards and expectations. You're passionate and committed to delivering exceptional patient care with the skills, enthusiasm, and aspiration to make a difference. Patients are at the heart of all you do - they certainly are for us.
Our values are based around Proud to CARE - and we're very proud of our most recent staff survey results where we were rated among the top acute Trusts in the country with 72% of colleagues recommending #TeamCRH as a place to work and 73% telling us they would be happy with the standard of care should a friend or relative need it.
Along with credibility and compassion, you are an inclusive leader and understand the importance of living our values. You will bring excellent communication and engagement skills to influence and build relationships with internal and external stakeholders, including our system and regional partners.
This role has a complex and demanding portfolio and so if your ambition matches ours, then we look forward to hearing from you.
Main duties of the job
The Divisional Operational Director is a core member of the divisional triumvirate leadership team.
Reporting to the Chief Operating Officer, you will work closely with the Divisional Clinical Director and Divisional Head of Nursing, with shared accountability for the leadership, management, and continuous improvement of the Division.
You will have evidenced experience of your leadership and your impact across a broad portfolio including strategy, planning and transformation; business, people and financial management; performance and operations management; and risk management, clinical, quality and service improvement. You will champion development of colleagues, belonging and inclusion, and will motivate and inspire colleagues by role modelling our Proud to CARE values.
About us
We are looking for people who will ensure that we continue to deliver our vision, mission and values through our Together as One strategy and demonstrate our proud to CARE values. We have recently developed our expected leadership behaviours; our journey is one of continual improvement.
We are part of Joined Up Care Derbyshire (JUCD) health and care system and work collaboratively with South Yorkshire.
We have a history and place in our community, meaning we make a difference in people's lives daily. We employ more than 5,000 colleagues across a Group Structure which involved Chesterfield Royal Hospital,Royal Primary Careand our wholly owned subsidiary, DSFS.
We value diversity and understand the strength in leveraging diverse backgrounds and experiences to create teams that are representative of the people we serve. We are committed to fostering a fair and inclusive culture, where everyone feels a sense of belonging. Therefore, we particularly welcome applications from people who are currently underrepresented in our senior leadership team. These include people from racially and ethnically diverse backgrounds, people with disabilities and people from the LGBTQIA+ community. This year we launched our anti-racism strategy and our approach is based on real action.
We prioritise health and wellbeing and have a free purpose-built fully-accessible Hub on-site, supporting colleagues with 24/7 gym, classes, and access to psychological support.
Job description
Job responsibilities
We are advertising for two pivotal roles:
1.Divisional Operational Director Medicine and Emergency Care
2. Divisional Operational Director Surgery
The Divisional Operational Director is a key member of the triumvirate leadership team for each Division. Working with the Divisional Clinical Director and Divisional Head of Nursing, you will have shared accountability for the leadership, management, and continuous improvement of the Division. This will include accountability for high quality patient care and safety, the delivery of agreed performance and financial objectives, and ensuring that the Division aligns, and positively contributes, to the Trusts strategic aims and objectives.
There are four Clinical Divisions in the Trust, Medicine and Emergency Care, Surgery, Family Care, and Diagnostics, Clinical Support and Cancer (DCSC). In respect of Medicine and Surgery, each are led by a Divisional Operational Director supported by a triumvirate team and wider Divisional Leadership Team.
The Medicine and Emergency Care Division is our largest Division, with a budget of approximately £81m and over 1100 colleagues. The Division is made up of 3 Care Units: Acute Medicine, Speciality Medicine, and General Medicine, which deliver a variety of high-quality, high-demand services to the population of Chesterfield and North Derbyshire.
The Surgery Division is our second largest Division, with a budget of approximately £74m and over 1000 colleagues. The Division is made up of 4 Care Units: Head and Neck, General Surgery and Breast, Orthopaedics and Urology, and Surgical Support, which deliver a variety of high-quality, high-demand services to the population of Chesterfield and North Derbyshire.
Accountable to the Chief Operating Officer, the Divisional Operational Director will managerially lead the Divisional Clinical Director, Divisional Head of Nursing,Divisional Leadership Team, and Service Managers in delivering this purpose.
A key dimension will be to support the Divisional Clinical Director and Divisional Head of Nursing in engaging the clinical and administrative teams in the complex management agenda including preparation for the annual operational planning round and the development of capacity and capability to deliver both local and national priorities.
The Divisional Operational Director is also a key member of the Trusts Leadership Team and will be required to lead on Trust Wide programmes of work, as well as deputising and representing the Chief Operating Officer at meetings internally and externally to the Trust.
Job description
Job responsibilities
We are advertising for two pivotal roles:
1.Divisional Operational Director Medicine and Emergency Care
2. Divisional Operational Director Surgery
The Divisional Operational Director is a key member of the triumvirate leadership team for each Division. Working with the Divisional Clinical Director and Divisional Head of Nursing, you will have shared accountability for the leadership, management, and continuous improvement of the Division. This will include accountability for high quality patient care and safety, the delivery of agreed performance and financial objectives, and ensuring that the Division aligns, and positively contributes, to the Trusts strategic aims and objectives.
There are four Clinical Divisions in the Trust, Medicine and Emergency Care, Surgery, Family Care, and Diagnostics, Clinical Support and Cancer (DCSC). In respect of Medicine and Surgery, each are led by a Divisional Operational Director supported by a triumvirate team and wider Divisional Leadership Team.
The Medicine and Emergency Care Division is our largest Division, with a budget of approximately £81m and over 1100 colleagues. The Division is made up of 3 Care Units: Acute Medicine, Speciality Medicine, and General Medicine, which deliver a variety of high-quality, high-demand services to the population of Chesterfield and North Derbyshire.
The Surgery Division is our second largest Division, with a budget of approximately £74m and over 1000 colleagues. The Division is made up of 4 Care Units: Head and Neck, General Surgery and Breast, Orthopaedics and Urology, and Surgical Support, which deliver a variety of high-quality, high-demand services to the population of Chesterfield and North Derbyshire.
Accountable to the Chief Operating Officer, the Divisional Operational Director will managerially lead the Divisional Clinical Director, Divisional Head of Nursing,Divisional Leadership Team, and Service Managers in delivering this purpose.
A key dimension will be to support the Divisional Clinical Director and Divisional Head of Nursing in engaging the clinical and administrative teams in the complex management agenda including preparation for the annual operational planning round and the development of capacity and capability to deliver both local and national priorities.
The Divisional Operational Director is also a key member of the Trusts Leadership Team and will be required to lead on Trust Wide programmes of work, as well as deputising and representing the Chief Operating Officer at meetings internally and externally to the Trust.
Person Specification
Qualifications and Training
Essential
- Masters degree or equivalent experience
Desirable
- Formal management qualification
Experience
Essential
- Financial management/budget management experience
- Proven track record of managing complex change whilst developing and maintaining high standards of quality.
- Highly developed problem solving skills
- Evidence of appropriate relevant professional development
- Experience of leading teams with the ability to motivate others
- Involvement at a leadership level on issues relating to quality governance, monitoring and standard setting
- Experience of senior management and leadership of operational teams.
- Experience of working across different Divisions
- Experience of line management
Desirable
- Experience of service re-design
Skills and Knowledge
Essential
- Leadership skills with an ability to influence at a senior level
- Excellent interpersonal skills
- Excellent written and verbal communication skills and the ability to influence at all levels
- Confident to manage change
- Proven track record of success
- Ability to communicate, both written and verbally, in a manner which is clear, fluent and persuasive.
- Ability to deal with highly sensitive and highly complex situations
- Effective negotiating, influencing and networking skills
- Ability to oversee and interpret performance targets
- Competent use of IT systems to produce regular reports
Personal Attributes
Essential
- Commitment to values and principles of the NHS
- Inclusive and developmental personal style and approach
- Inspiring and motivational
- Dynamic with personal impact
- Integrity and Tenacity
- Emotional toughness
- Effective under pressure
- Portrays self-belief, self-awareness and drive for improvement
- Resourceful
- Highly professional role model
Person Specification
Qualifications and Training
Essential
- Masters degree or equivalent experience
Desirable
- Formal management qualification
Experience
Essential
- Financial management/budget management experience
- Proven track record of managing complex change whilst developing and maintaining high standards of quality.
- Highly developed problem solving skills
- Evidence of appropriate relevant professional development
- Experience of leading teams with the ability to motivate others
- Involvement at a leadership level on issues relating to quality governance, monitoring and standard setting
- Experience of senior management and leadership of operational teams.
- Experience of working across different Divisions
- Experience of line management
Desirable
- Experience of service re-design
Skills and Knowledge
Essential
- Leadership skills with an ability to influence at a senior level
- Excellent interpersonal skills
- Excellent written and verbal communication skills and the ability to influence at all levels
- Confident to manage change
- Proven track record of success
- Ability to communicate, both written and verbally, in a manner which is clear, fluent and persuasive.
- Ability to deal with highly sensitive and highly complex situations
- Effective negotiating, influencing and networking skills
- Ability to oversee and interpret performance targets
- Competent use of IT systems to produce regular reports
Personal Attributes
Essential
- Commitment to values and principles of the NHS
- Inclusive and developmental personal style and approach
- Inspiring and motivational
- Dynamic with personal impact
- Integrity and Tenacity
- Emotional toughness
- Effective under pressure
- Portrays self-belief, self-awareness and drive for improvement
- Resourceful
- Highly professional role model
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
