Job summary
Are you looking to make a difference in primary care? We are looking for a Health and Wellbeing coach (HWBC) to work across North Derbyshire PCN's member practices within Chesterfield and the surrounding areas. HWBCs use coaching skills to help individuals to identify, set and track personalised health and wellbeing goals and will provide support on a 1-1 basis or via group coaching sessions.
Health and Wellbeing Coach
North Derbyshire Primary Care Network
Salary: £23,000 - £26,000 per annum (dependent on experience)
Main duties of the job
Health and wellbeing coaches help to empower patients to take control of their health and wellbeing with health improvement changes such as weight loss, eating well, increasing physical activity levels, and stopping smoking.
The postholder will work with a diverse range of people from different cultural and social backgrounds. The ability to work confidently and effectively in a varied, and sometimes challenging environment is essential. The successful candidate will have excellent interpersonal and communication skills, and be organised, patient and empathetic. They will have experience of working in health, social care or other support roles including direct contact with people, families or carers.
In this rewarding role you will have the opportunity to make a real difference, supporting others to adopt healthy lifestyle behaviours and improve health outcomes
About us
What will success look like?
When we succeed, we will have a health care setting that is:
- Providing a sustainable range of complementary, clinically appropriate services.
- Accepted as a provider of high-quality care - in terms of clinical outcomes, patient experience and safety.
- Recognised as a valued and engaged partner, delivering integrated and innovative services in collaboration with others.
- Seen as one of the best health employers around by its staff and by others; and is
- Financially robust - with clear ambitions and confident of a secure future.
Job description
Job responsibilities
Your role will be to support personal choice whilst also ensuring patients understand the results of his or her own actions and decisions. The post holder will need to communicate effectively with a wide range of multi-disciplinary colleagues both in house and externally, and be able to take the complex needs of individuals and the varying requirements of the post into account in order to prioritise work undertaken. The post holder will actively work to continually develop the service in a patient-centred , evidence-based context.
Key responsibilities
- Managing and prioritising a case load in accordance with the health and wellbeing needs of their population through taking an approach that is non-judgmental, based on strong communication and negotiation shills, while considering the whole person when addressing existing issues. Where required and as appropriate, the Health and Wellbeing Coach will refer people back to other health professionals within the PCN.
- Liaising with multidisciplinary teams to identify patients who would benefit from health coaching.
- Utilising existing IT systems to identify people that would most benefit from health coaching.
- Provide personalised support to individuals, their families and carers to support them to be active participants in their own healthcare, empowering them to manage their own health and wellbeing and live independently.
- Work in partnership with the broader multi-disciplinary team colleagues.
- Work closely in partnership with care coordinators and other practice staff to identify and work alongside people who may need additional support.
- Coaching and motivating patients through multiple sessions to identify their needs, set goals and supporting patients to achieve their personalised heath and care plan objectives.
- Providing interventions such as self-management education and peer support.
- Supporting patients to establish and attain goals that are important to the patient.
- Supporting personal choice and positive risk taking while ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illnesses.
- Working in partnership with local community services to connect patients to community-based activities to support them to take increased control of their health and wellbeing.
- Increase patient motivation to self-manage and adopt health behaviours
- Work with patients to understand their level of knowledge, skill and confidence when engaging with their health and wellbeing and subsequently supporting them in shared decision-making conversations.
Job description
Job responsibilities
Your role will be to support personal choice whilst also ensuring patients understand the results of his or her own actions and decisions. The post holder will need to communicate effectively with a wide range of multi-disciplinary colleagues both in house and externally, and be able to take the complex needs of individuals and the varying requirements of the post into account in order to prioritise work undertaken. The post holder will actively work to continually develop the service in a patient-centred , evidence-based context.
Key responsibilities
- Managing and prioritising a case load in accordance with the health and wellbeing needs of their population through taking an approach that is non-judgmental, based on strong communication and negotiation shills, while considering the whole person when addressing existing issues. Where required and as appropriate, the Health and Wellbeing Coach will refer people back to other health professionals within the PCN.
- Liaising with multidisciplinary teams to identify patients who would benefit from health coaching.
- Utilising existing IT systems to identify people that would most benefit from health coaching.
- Provide personalised support to individuals, their families and carers to support them to be active participants in their own healthcare, empowering them to manage their own health and wellbeing and live independently.
- Work in partnership with the broader multi-disciplinary team colleagues.
- Work closely in partnership with care coordinators and other practice staff to identify and work alongside people who may need additional support.
- Coaching and motivating patients through multiple sessions to identify their needs, set goals and supporting patients to achieve their personalised heath and care plan objectives.
- Providing interventions such as self-management education and peer support.
- Supporting patients to establish and attain goals that are important to the patient.
- Supporting personal choice and positive risk taking while ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illnesses.
- Working in partnership with local community services to connect patients to community-based activities to support them to take increased control of their health and wellbeing.
- Increase patient motivation to self-manage and adopt health behaviours
- Work with patients to understand their level of knowledge, skill and confidence when engaging with their health and wellbeing and subsequently supporting them in shared decision-making conversations.
Person Specification
Experience
Desirable
- Experience of managing a caseload of clients experiencing health inequalities and delivering healthy lifestyle advice on a 1-1 and/or group basis, translating health improvement knowledge into practice.
- Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)
- Experience of working with elderly or vulnerable people, complying with best practice and relevant legislation
Skills & Knowledge
Essential
- Strong organisational skills, including planning, prioritising, time management and record keeping
- Basic knowledge of long -term conditions and the complexities involved: medical, physical, emotional and social
Desirable
- Must be enrolled in, undertaking or qualified from an appropriate health and coaching training covering topics outlined in the NHS England Implementation and Quality Summary guide with training delivered by a training organisation listed by the Personalise Care Institute or must be willing to complete the relevant course
- Knowledge of Safeguarding Children and Vulnerable Adults policies and processes
Personal Attributes
Essential
- Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Desirable
- Ability to provide motivational coaching to support people's behaviour change
Person Specification
Experience
Desirable
- Experience of managing a caseload of clients experiencing health inequalities and delivering healthy lifestyle advice on a 1-1 and/or group basis, translating health improvement knowledge into practice.
- Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)
- Experience of working with elderly or vulnerable people, complying with best practice and relevant legislation
Skills & Knowledge
Essential
- Strong organisational skills, including planning, prioritising, time management and record keeping
- Basic knowledge of long -term conditions and the complexities involved: medical, physical, emotional and social
Desirable
- Must be enrolled in, undertaking or qualified from an appropriate health and coaching training covering topics outlined in the NHS England Implementation and Quality Summary guide with training delivered by a training organisation listed by the Personalise Care Institute or must be willing to complete the relevant course
- Knowledge of Safeguarding Children and Vulnerable Adults policies and processes
Personal Attributes
Essential
- Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Desirable
- Ability to provide motivational coaching to support people's behaviour change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
