Chesterfield Royal Hospital NHS Foundation Trust

Macmillan Information and Support Nurse

This job is now closed

Job summary

To provide timely and individualised information and support to patients and relatives, carers, and members of the multi-professional team.
To support the centre lead nurse with the implementation, further development and evaluation of the Macmillan Cancer Information and Support Service for Chesterfield Royal Hospital NHS Foundation Trust and across the community
To support the centre lead nurse to develop and extend the scope and aims of the service, and work with the Macmillan Cancer Information volunteers, service users, clinicians, cancer teams and the voluntary sector to identify and meet the broader needs of cancer patients in terms of information and support.
To support the centre lead nurse to manage the information centre, to support staff and volunteers based in the Chesterfield Royal Macmillan Cancer Unit and within the surrounding community and be responsible for the overall co-ordination and management of the Macmillan Cancer Information and Support Service and the staff and volunteers delivering the service.
To lead on the facilitation of support groups or events
To be responsible for the operational day to day management of the Macmillan Information and Support in absence of the Lead Nurse

Main duties of the job

To be responsible for the day-to-day management of the information centre and the volunteers
To manage information enquires to the service from a wide range of service users ensuring quality standards are adhered to
To be responsible for overseeing information management systems which allow to produce quarterly activity reports for the Macmillan Cancer Information and Support Service
Liaise with health professionals and other key stakeholders to promote and raise the profile of the cancer information and support service, monitoring and assessing gaps
To support and manage the Macmillan Information and Support associate in absence of centre lead and deputise for the lead at any meetings
To manage own workload within the constraints of the job dynamics, personal clinical knowledge and processes the ability to prioritise clinical workload

About us

Chesterfield Royal Hospital NHS Foundation Trust is North Derbyshire's only acute district general hospital, with a new state of the art 24-hour Emergency Department service opening soon.

We're responsible for providing care and treatment to more than 400,000 people who live in our communities.

We are modern, well-resourced and in commuting distance of Sheffield, Derby, Nottingham and close to the Peak District. The Care Quality Commission rated the Trust as 'Good'.

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people, with staff health & wellbeing at the forefront of our ethos.

Date posted

07 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year pa

Contract

Permanent

Working pattern

Part-time

Reference number

166-CS&GG-5583313

Job locations

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL

Job description

Job responsibilities

Please see full job description included

Clinical

To support the lead on the development of the Macmillan Cancer Information and Support Service
To provide timely and specialist, expert and individualised information and support to patients and relatives, carers, and members of the multi-professional team. This may be in person, by phone, email, or letter
Communicate complex information to patients regarding their condition and what support services are available
To provide and maintain a high-profile service within CRH and the surrounding community localities
To lead on the development of the personalised care and support planning in the centre
To contribute to the development of clinical protocols, guidelines, and procedures in conjunction with other members of the multi-professional team to address the information and support needs of patients, carers, and Healthcare Professionals
To identify learning needs of core clinical staff in relation to cancer information across Derbyshire and provide appropriate training for members of the multi-professional team and other stakeholders, both within and externally to the Trust
To plan, organise and participate in study days, workshops, and conferences etc., in conjunction with other specialist staff through consultation with the Macmillan Lead Cancer Nurse and centre lead
To ensure involvement with Derbyshire Cancer Patients and Carers Forums, local patient support groups, and other voluntary organisations on the provision of accessible and acceptable cancer information, ensuring their involvement in the development and provision of the Macmillan Cancer Information and Support Service
To maintain accurate and up to date records on uptake of the service
To maintain confidentiality of service users where appropriate
To facilitate and deliver patient education sessions to a range of audiences
To lead on the centres existing and look at new social media platforms

Job description

Job responsibilities

Please see full job description included

Clinical

To support the lead on the development of the Macmillan Cancer Information and Support Service
To provide timely and specialist, expert and individualised information and support to patients and relatives, carers, and members of the multi-professional team. This may be in person, by phone, email, or letter
Communicate complex information to patients regarding their condition and what support services are available
To provide and maintain a high-profile service within CRH and the surrounding community localities
To lead on the development of the personalised care and support planning in the centre
To contribute to the development of clinical protocols, guidelines, and procedures in conjunction with other members of the multi-professional team to address the information and support needs of patients, carers, and Healthcare Professionals
To identify learning needs of core clinical staff in relation to cancer information across Derbyshire and provide appropriate training for members of the multi-professional team and other stakeholders, both within and externally to the Trust
To plan, organise and participate in study days, workshops, and conferences etc., in conjunction with other specialist staff through consultation with the Macmillan Lead Cancer Nurse and centre lead
To ensure involvement with Derbyshire Cancer Patients and Carers Forums, local patient support groups, and other voluntary organisations on the provision of accessible and acceptable cancer information, ensuring their involvement in the development and provision of the Macmillan Cancer Information and Support Service
To maintain accurate and up to date records on uptake of the service
To maintain confidentiality of service users where appropriate
To facilitate and deliver patient education sessions to a range of audiences
To lead on the centres existing and look at new social media platforms

Person Specification

Qualifications & Training

Essential

Registered health professional (eg, nurse/physio/OT/radiographer)
Evidence of post grad study within oncology or palliative care
Assessor/supervisor training

Desirable

Advanced communication course
Specialist oncology or Palliative care degree

Experience

Essential

Recent clinical background in oncology or palliative care
Experiencing in communicating complex and distressing information to patients
Working in an acute hospital clinical setting with people affected by cancer
Facilitation of events, groups or educational sessions
Service development experience

Desirable

Experience in managing or supporting volunteers
Teaching experience
Audit experience

Skills & Knowledge

Essential

Broad knowledge base in oncology or palliative care
Knowledge in community and voluntary sector
Excellent interpersonal skills
IT and social media literate

Desirable

Data collection experience and skills
Skilled in presenting to groups of staff or patients

Personal attributes

Essential

Professional manner
Ability to work autonomously and as part of a team
Flexible and innovative approach
Ability to manage change effectively

Person Specification

Qualifications & Training

Essential

Registered health professional (eg, nurse/physio/OT/radiographer)
Evidence of post grad study within oncology or palliative care
Assessor/supervisor training

Desirable

Advanced communication course
Specialist oncology or Palliative care degree

Experience

Essential

Recent clinical background in oncology or palliative care
Experiencing in communicating complex and distressing information to patients
Working in an acute hospital clinical setting with people affected by cancer
Facilitation of events, groups or educational sessions
Service development experience

Desirable

Experience in managing or supporting volunteers
Teaching experience
Audit experience

Skills & Knowledge

Essential

Broad knowledge base in oncology or palliative care
Knowledge in community and voluntary sector
Excellent interpersonal skills
IT and social media literate

Desirable

Data collection experience and skills
Skilled in presenting to groups of staff or patients

Personal attributes

Essential

Professional manner
Ability to work autonomously and as part of a team
Flexible and innovative approach
Ability to manage change effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)