Job summary
DSFS, a subsidiary of Chesterfield Royal Hospital NHS Foundation Trust, is an exciting new enterprise providing estates management, procurement, financial and ICT services to major health care organisations across the East Midlands.
As a result of changes with the ICT Team to support our ambitious ICT programme of works, DSFS are looking for a suitably qualified and experienced Infrastructure Support Specialist to join the team.
Main duties of the job
Under the guidance of the ICT Infrastructure and Development Manager the post holder will provide expert support services to the network and server infrastructure deployed across the Trust and other remote sites. The post holder will resolve faults within the supported infrastructure, as they are reported and contribute to the developments in all areas. The successful candidate will have demonstrable experience of working on MS Windows OS/ SQL, Hyper-convergent virtual server infrastructure, enterprise TC/IP - LAN /WAN network infrastructure as well having a good understanding other common desktop / mobile operating systems such as MS Win 10, IOS and Android.
As well as supporting existing equipment the post holder will Install and configure new equipment within our data centre and networks hubs and other locations as required, ensuring that all technical, safety and other standards are adhered to.
Upon completion of initial training the post holder will participate in a 1 in 5 on call rota.
About us
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just under 1000 staff across Soft and Hard Facilities Services, our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.
DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Job description
Job responsibilities
For full details of this exciting role please refer to the full Job Description and Personal Specification attached to this vacancy.
Job description
Job responsibilities
For full details of this exciting role please refer to the full Job Description and Personal Specification attached to this vacancy.
Person Specification
Qualifications and Training
Essential
- Evidence of further education, or continuing professional development ideally in a relevant field
- To have completed or be willing to work towards the European Computer Driving Licence (ECDL)
Desirable
- ICT Related Qualification (e.g. MCSA or CCNA)
Experience
Essential
- Previous experience of working with a SME IT infrastructure and systems environment
- Evidence of having previously written operational processes/ procedures
- Evidence of having previously contributed to disaster contingency and business continuity planning
Desirable
- NHS experience
- Project Management of a successful small
- ICT related implementation
Skills and Knowledge
Essential
- Microsoft and Linux Operating Systems and associated services
- Microsoft Active Directory
- Enterprise networking (particularly HP LAN, Aerohive Wi-fi, Cisco WAN)
- VMWare
- EMC Storage
- Remote access / VPN
- ICT testing methodologies
- System specification skills
- IT risk assessment skills
- IM&T security standards
- Aware of Data Protection Act, Computer Misuse Act, Caldicott Report, etc
- Nutanix hyper-convergent serer platform
Desirable
- Relational Database Skills (e.g. Oracle, SQL, MS Access)
- PRINCE2
- ITIL
- Microsoft Exchange Server
- Microsoft SCCM
- Veeam backup and replication
Personal Attributes
Essential
- Good interpersonal / communication skills and the ability to explain technical information to a non-technical audience.
- Ability to cope under pressure and meet challenging deadlines.
Person Specification
Qualifications and Training
Essential
- Evidence of further education, or continuing professional development ideally in a relevant field
- To have completed or be willing to work towards the European Computer Driving Licence (ECDL)
Desirable
- ICT Related Qualification (e.g. MCSA or CCNA)
Experience
Essential
- Previous experience of working with a SME IT infrastructure and systems environment
- Evidence of having previously written operational processes/ procedures
- Evidence of having previously contributed to disaster contingency and business continuity planning
Desirable
- NHS experience
- Project Management of a successful small
- ICT related implementation
Skills and Knowledge
Essential
- Microsoft and Linux Operating Systems and associated services
- Microsoft Active Directory
- Enterprise networking (particularly HP LAN, Aerohive Wi-fi, Cisco WAN)
- VMWare
- EMC Storage
- Remote access / VPN
- ICT testing methodologies
- System specification skills
- IT risk assessment skills
- IM&T security standards
- Aware of Data Protection Act, Computer Misuse Act, Caldicott Report, etc
- Nutanix hyper-convergent serer platform
Desirable
- Relational Database Skills (e.g. Oracle, SQL, MS Access)
- PRINCE2
- ITIL
- Microsoft Exchange Server
- Microsoft SCCM
- Veeam backup and replication
Personal Attributes
Essential
- Good interpersonal / communication skills and the ability to explain technical information to a non-technical audience.
- Ability to cope under pressure and meet challenging deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).