Chesterfield Royal Hospital NHS Foundation Trust

Assistant Service Manager

Information:

This job is now closed

Job summary

The Division of Surgery at Chesterfield Royal Hospital NHS Foundation Trust are seeking to recruit an enthusiastic, dynamic, motivated and committed individual to join the Surgical Support Services Care Unit as Assistant Service Manager to support the provision of an excellent administrative service. If you have a dedication to provide high quality care to patients and have excellent interpersonal skills, then this post will be of interest to you!

The Surgical Support Services Care-Unit is made up of several services; Critical Care, Anaesthetics, Theatres, Endoscopy, Bowel Cancer Screening, Pain, Pre-Assessment and Admissions Planning. Supporting these services across the Care Unit, the post holder will be involved in all aspects of service operational / performance management and transformation, and a key member of the team deputising for the Service Manager across a range of duties. The post holder will also participate in the bronze rota gaining valuable operational skills across the wider division and hospital. Full consideration will be given to the development of the individual, and their career progression to a more senior post will be encouraged and supported.

This is a full time substantive post working 37.5 hours per week.

Interview date: 18 July 2023

Main duties of the job

The successful candidate must ideally have significant staff management and operational experience and provide leadership and expert knowledge to performance managers, care unit co-ordinators, reception and booking teams and all other associated roles with the admin team. You should show the ability to work autonomously, be proactive and able to take initiative to solve problems. You will be expected to demonstrate excellent communication and teamworking skills, and proactively engage with various members of staff, both within the Division of Surgery and across the wider Trust.

You must be able to deal with confidential issues in a professional manner and be able to work under pressure. The post holder will have experience working in a similar role within a busy department /division in a healthcare setting with operational experience of managing services and staff.

About us

Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.

Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.

We are currently rated GOOD by the CQC.

Details

Date posted

29 June 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

166-SS-5377747

Job locations

Chesterfield Royal Hospital

Chesterfield Road

Chesterfield

S44 5BL


Job description

Job responsibilities

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

Follow us on Facebook and on Twitter for more: @hrcrhft @royalhospital @WellbeingCRH

Job description

Job responsibilities

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

Follow us on Facebook and on Twitter for more: @hrcrhft @royalhospital @WellbeingCRH

Person Specification

Qualifications

Essential

  • oDegree (or equivalent), or equivalent experience
  • oRecognised management qualification at certificate level or equivalent (or willing to work towards one

Experience

Essential

  • oExperience of managing staff
  • oExperience of change management
  • oExperience of working as part of a multi-professional team
  • oExperience of budget management
  • oExperience in an NHS management role
  • oIn depth experience of Waiting list management and targets

Desirable

  • oPrevious experience of hospital IT systems
  • oExperience of medical staff management issues
  • oExperience of service planning process

Skills

Essential

  • oGood communication skills
  • oAn ability to influence at all levels
  • oNegotiation skills
  • oAn ability to manage and deliver on targets
  • oFamiliar with work-based computer packages
  • oUnderstand & explain diverse concepts
  • oGood presentation skills and report writing skills

Desirable

  • oSkills in data analysis
  • oPrevious experience of using service improvement tools
  • oPatient confidentiality issues
  • oUnderstanding of current issues in the NHS
Person Specification

Qualifications

Essential

  • oDegree (or equivalent), or equivalent experience
  • oRecognised management qualification at certificate level or equivalent (or willing to work towards one

Experience

Essential

  • oExperience of managing staff
  • oExperience of change management
  • oExperience of working as part of a multi-professional team
  • oExperience of budget management
  • oExperience in an NHS management role
  • oIn depth experience of Waiting list management and targets

Desirable

  • oPrevious experience of hospital IT systems
  • oExperience of medical staff management issues
  • oExperience of service planning process

Skills

Essential

  • oGood communication skills
  • oAn ability to influence at all levels
  • oNegotiation skills
  • oAn ability to manage and deliver on targets
  • oFamiliar with work-based computer packages
  • oUnderstand & explain diverse concepts
  • oGood presentation skills and report writing skills

Desirable

  • oSkills in data analysis
  • oPrevious experience of using service improvement tools
  • oPatient confidentiality issues
  • oUnderstanding of current issues in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Chesterfield Road

Chesterfield

S44 5BL


Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Chesterfield Road

Chesterfield

S44 5BL


Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Lyndsey Shaw

Lyndsey.shaw1@nhs.net

01246512228

Details

Date posted

29 June 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

166-SS-5377747

Job locations

Chesterfield Royal Hospital

Chesterfield Road

Chesterfield

S44 5BL


Supporting documents

Privacy notice

Chesterfield Royal Hospital NHS Foundation Trust's privacy notice (opens in a new tab)