Endoscopy Waiting list and Administration Manager

Job summary

37.5 hours per week

Join our dedicated Endoscopy team at Rotherham Hospital and play a key role in ensuring patients receive timely, high-quality care. As the Waiting List and Admin Manager, you will oversee the accuracy and validation of patient pathways, ensuring compliance with national and local access targets including DM01. Working within Care Group 1, youll collaborate closely with clinical, operational and administrative colleagues to improve data quality, optimise capacity, and enhance patient flow.

This role is ideal for someone who thrives in a busy environment, with strong attention to detail and excellent communication skills. Youll lead on validating waiting list information, identifying pathway risks, supporting booking processes, and driving improvements across systems and workflows. Youll also support booking teams and liaise directly with patients, often in a clinical environment, requiring confidence, empathy and professionalism.

Based within the Endoscopy Unit, the role may involve occasional work across other Trust sites depending on service need. If you are motivated, adaptable, and passionate about improving patient experience, wed love you to join our team.

Main duties of the job

In this role, youll ensure patients move smoothly through their endoscopy journey by keeping administrative processes coordinated, reliable and patientfocused. Youll be the key link between booking teams, clinical staff and operational managers, helping everyone stay aligned so that patients receive clear communication, timely appointments and a positive experience.

Youll use your strong organisational skills to keep systems running efficiently, spot issues before they escalate and support colleagues in following best practice. This includes guiding staff, offering solutions to daytoday challenges and helping the team maintain high standards of accuracy and professionalism. Youll also handle patient queries with empathy and confidence, often in a busy clinical environment.

This role suits someone who enjoys improving processes, working collaboratively and staying calm under pressure. If you like making services work better for both staff and patients, youll thrive here. Youll join a supportive team that values initiative, continuous learning and shared successgiving you the opportunity to contribute to real improvements in how care is delivered.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and some band 3 roles are not eligible for sponsorship.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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