The Rotherham NHS Foundation Trust

Apprentice Administrator

The closing date is 05 February 2026

Job summary

We are seeking a motivated and enthusiastic Apprentice Administrator to join our team. This role offers an excellent learning opportunity for someone looking to begin their career within the NHS, gaining valuable experience while completing a recognised Business Administration apprenticeship. As part of the team, you will work across multiple service areas across different sites, building a strong foundation in administrative processes, communication, and NHS systems. You will develop practical knowledge and skills that support the delivery of high-quality patient care. What We Offer - A structured apprenticeship programme with protected study time. Experience working across multiple teams for broader development. Full support from experienced colleagues and mentors. Practical skills and knowledge that open the door to future NHS administrative roles. A friendly, supportive environment where you can grow in confidence and capability.

Main duties of the job

During your apprenticeship, you will learn and develop skills in:

Navigating and updating Electronic Patient Records (EPR).
Developing practical knowledge of key NHS IT systems.

Managing document workflows, including scanning, uploading and accurate record maintenance.

Processing referrals in line with service requirements.

Managing and updating waiting lists, ensuring patients are scheduled appropriately.

Supporting appointment booking and liaising with clinical teams.

Monitoring and responding to telephone calls, emails and electronic tasks.

Sharing information professionally and securely, following Information Governance and confidentiality rules.

Assisting patients with queries and supporting colleagues across various teams.

Building communication skills and developing strong working relationships with staff at all levels.

Processing incoming and outgoing mail.

Managing stock levels and maintaining supplies.

Supporting routine office operations to ensure the smooth running of the service.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

Date posted

26 January 2026

Pay scheme

Other

Salary

£14,722.50 a year per annum, pro rata

Contract

Apprenticeship

Duration

17 months

Working pattern

Full-time, Flexible working

Reference number

C9165-25-12-084

Job locations

Woodside Building

Moorgate Road

Rotherham

S60 2TY

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities

To meet the shortlisting criteria for this role, you must have been a UK resident for three years to be eligible for funding.

Applicants must be 18 or over upon completing their apprenticeship to qualify for employment

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities

To meet the shortlisting criteria for this role, you must have been a UK resident for three years to be eligible for funding.

Applicants must be 18 or over upon completing their apprenticeship to qualify for employment

Person Specification

Qualifications

Essential

Good general education. (minimum of 5 GCSEs Grad C/4 or above including English and Maths)
Willingness to work towards NVQ Level 2 in Business Administration
Demonstrate working knowledge of basic IT skills, keyboard and e-mails

knowledge

Essential

Must be able to communicate well, verbally and written, with all colleagues and public

Desirable

Good administration and organisational skills

Experience

Essential

Able to work under pressure and to deadlines
Accurate attention to detail
Ability to stick to strict confidentiality at all times
Ability to work under supervision with confidence to seek advice when required
Ability to work as part of a team or use own initiative

Desirable

Proven customer care skills
Highly motivated and flexible in order to meet the needs of the service

Person Specification

Qualifications

Essential

Good general education. (minimum of 5 GCSEs Grad C/4 or above including English and Maths)
Willingness to work towards NVQ Level 2 in Business Administration
Demonstrate working knowledge of basic IT skills, keyboard and e-mails

knowledge

Essential

Must be able to communicate well, verbally and written, with all colleagues and public

Desirable

Good administration and organisational skills

Experience

Essential

Able to work under pressure and to deadlines
Accurate attention to detail
Ability to stick to strict confidentiality at all times
Ability to work under supervision with confidence to seek advice when required
Ability to work as part of a team or use own initiative

Desirable

Proven customer care skills
Highly motivated and flexible in order to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.