The Rotherham NHS Foundation Trust

Ward Clerk

Information:

This job is now closed

Job summary

We are seeking an organised, confident, and compassionate Ward Clerk to join our Care of the Elderly team. As a key member of the ward, you will provide essential administrative support to ensure the smooth and efficient running of daily operations. You will act as the first point of contact for patients, relatives, and visitors, offering a welcoming and professional presence that reflects the values of our service.

In this role, you will manage patient admissions, transfers, and discharges using hospital systems, ensuring all information is accurate and up to date. You will prepare, maintain, and file patient notes, support ward rounds, and coordinate communication between nursing staff, medical teams, and other departments. Your responsibilities will also include answering telephone enquiries, ordering supplies, arranging appointments and transport, and helping maintain an organised and safe working environment.

Working on a Care of the Elderly ward requires patience, empathy, and excellent communication skills. You will play an important part in supporting highquality patient care by ensuring administrative processes run smoothly and efficiently. This is an ideal role for someone who thrives in a busy environment, enjoys working as part of a multidisciplinary team, and is committed to delivering a positive experience for patients and their families.

13.5 hours per week

Main duties of the job

To provide administrative support to the activity within the ward and provide first point of contact to all users of the service. Responsible for ensuring the smooth running of the ward office environment.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

Details

Date posted

05 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata/per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-25-12-048

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Qualifications

Essential

  • Basic literacy & numeracy skills (verbal and written)
  • Basic IT skills
  • Understanding of issues surrounding confidentiality
  • Previous experience in an office/reception environment

Desirable

  • Formal IT training, or willingness to undertake
  • Knowledge/Experience of using meditech or similar system
  • Knowledge of NHS systems of work e.g. stores ordering, location of medical notes

Experience

Essential

  • Be able to demonstrate an understanding of the role of a ward clerk.
  • Ability to organise own workload when required.
  • Be willing to participate in the induction/training of newly appointed team members.

Desirable

  • Previous experience of working as part of a team.

Knowledge

Essential

  • Confidentiality policy
Person Specification

Qualifications

Essential

  • Basic literacy & numeracy skills (verbal and written)
  • Basic IT skills
  • Understanding of issues surrounding confidentiality
  • Previous experience in an office/reception environment

Desirable

  • Formal IT training, or willingness to undertake
  • Knowledge/Experience of using meditech or similar system
  • Knowledge of NHS systems of work e.g. stores ordering, location of medical notes

Experience

Essential

  • Be able to demonstrate an understanding of the role of a ward clerk.
  • Ability to organise own workload when required.
  • Be willing to participate in the induction/training of newly appointed team members.

Desirable

  • Previous experience of working as part of a team.

Knowledge

Essential

  • Confidentiality policy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Kerry Farmer

kerry.farmer3@nhs.net

01709428204

Details

Date posted

05 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata/per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-25-12-048

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Supporting documents

Privacy notice

The Rotherham NHS Foundation Trust's privacy notice (opens in a new tab)