The Rotherham NHS Foundation Trust

Patient Flow Co-ordinator

The closing date is 26 January 2026

Job summary

The post holder will work within the Clinical Site Team to support the Trust with effective patient flow and site management.

They will contribute to the smooth running of all aspects of patient flow across the site, including assessment areas and wards, by providing real-time capacity information from ward and unit area via clinical staff to the Clinical Site Team as requested, ensuring information shared promptly and accurately as directed by the Site Matron and the wider MDT as requested.

The role will be shift based with weekend working included via the hours off 7am and 7pm.

Main duties of the job

A Patient Flow Assistant plays a vital part in ensuring that patients move safely, efficiently, and smoothly through the hospital.

The role supports the Clinical Site Management and operational teams to maintain effective patient flow, helping ensure that every patient is placed in the right bed at the right time and receives safe, high quality care.

The ideal person will bring -

Strong organisational and coordination skills supporting bed allocation, patient transfers, and the creation of capacity where needed, similar to the responsibilities of Patient Flow Coordinators who contribute to planning, admissions and patient movement.

Excellent communication confidently liaising with wards, Clinical Site Managers, Integrated Discharge Teams and other colleagues to maintain safe flow and escalate issues promptly.

Calmness under pressure the hospital environment is fast paced and requires someone who can prioritise, problem solve and support flow during busy and challenging periods

A team focused mindset working collaboratively across care groups to facilitate smooth admissions, transfers, and discharges in line with Trust priorities and pathways.

Working within Patient Flow at The Rotherham NHS Foundation Trust means being part of a dynamic, supportive operational team that has a direct impact on patient experience.

The work is meaningful, varied, and central to ensuring that patients receive timely care from admission through to discharge.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

Date posted

16 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro rata, per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-25-11-093

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S602UD

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Qualifications

Essential

At least 4 GCSEs at Grade A C or level 4 - 9
NVQ Level 3 or willingness to work towards
Knowledge of Microsoft Office & Excel
Previous care experience and working in a
hospital setting

Skills & Abilities

Essential

Ability to work well as part of a team
Ability to prioritise work load
Ability to analyse complex information
Ability to assess situations and escalate issues appropriate within set policies and procedures
Awareness of own strengths and limitations
The ability to balance own plans and priorities with those of the service and other team members
Good interpersonal skills and well-motivated
Excellent communication skills
The ability to demonstrate a level of personal confidence necessary to overcome barriers
Must be flexible with working patterns

Physical and Practical

Essential

Use of telephone in a busy environment
Professional appearance
Professional approach
Adaptable
Able to use initiative
Work as a team member

Knowledge

Essential

Able to organise own work and use own
initiative
Sound understanding of confidentiality
Basic understanding of clinical governance
Knowledge of the patient information system
Willingness to undertake further training
required for the post.
Experienced in the use of IT systems

Experience

Essential

Relevant NHS experience

Person Specification

Qualifications

Essential

At least 4 GCSEs at Grade A C or level 4 - 9
NVQ Level 3 or willingness to work towards
Knowledge of Microsoft Office & Excel
Previous care experience and working in a
hospital setting

Skills & Abilities

Essential

Ability to work well as part of a team
Ability to prioritise work load
Ability to analyse complex information
Ability to assess situations and escalate issues appropriate within set policies and procedures
Awareness of own strengths and limitations
The ability to balance own plans and priorities with those of the service and other team members
Good interpersonal skills and well-motivated
Excellent communication skills
The ability to demonstrate a level of personal confidence necessary to overcome barriers
Must be flexible with working patterns

Physical and Practical

Essential

Use of telephone in a busy environment
Professional appearance
Professional approach
Adaptable
Able to use initiative
Work as a team member

Knowledge

Essential

Able to organise own work and use own
initiative
Sound understanding of confidentiality
Basic understanding of clinical governance
Knowledge of the patient information system
Willingness to undertake further training
required for the post.
Experienced in the use of IT systems

Experience

Essential

Relevant NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.