The Rotherham NHS Foundation Trust

Receptionist

The closing date is 21 September 2025

Job summary

If you are a motivated individual, who wishes to be part of a team that supports the Trust in the day-to-day delivery of excellent patient care, you may wish to apply for the post of Receptionist within the Health Records Team.

The post holders main duties will be to provide reception and clerical support, the booking of appointments, collecting and recording data and completion of reports. The post holder needs to be flexible around working hours as to the needs of the service. The role is mentally demanding, fast paced in a clinic environment, you need a clear mind set to complete day to day tasks and a willingness to learn and expand, be an excellent communicator both face to face along with a good telephone manner, computer skills essential for this role.

37.5 hours per week

Main duties of the job

The post holders main duties will be to provide reception and clerical support, the booking of appointments, collecting and recording data and completion of reports. The post holder needs to be flexible around working hours as to the needs of the service. The role is mentally demanding, fast paced in a clinic environment, you need a clear mind set to complete day to day tasks and a willingness to learn and expand, be an excellent communicator both face to face along with a good telephone manner, computer skills essential for this role.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

Details

Date posted

11 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata/per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-25-09-007

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Experience

Essential

  • Previous reception/clerical or customer care experience

Desirable

  • Knowledge of patient administration systems
  • Previous NHS experience

Knowledge

Essential

  • Confidentiality and an understanding of the Data Protection Act

Desirable

  • NHS Background

Qualifications

Essential

  • Educated to GCSE pass level (including English and Mathematics)

Desirable

  • NVQ Level 2 in Customer Service or willingness to work towards
Person Specification

Experience

Essential

  • Previous reception/clerical or customer care experience

Desirable

  • Knowledge of patient administration systems
  • Previous NHS experience

Knowledge

Essential

  • Confidentiality and an understanding of the Data Protection Act

Desirable

  • NHS Background

Qualifications

Essential

  • Educated to GCSE pass level (including English and Mathematics)

Desirable

  • NVQ Level 2 in Customer Service or willingness to work towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Amber Ellison

amber.ellison1@nhs.net

01709425121

Details

Date posted

11 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata/per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-25-09-007

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Supporting documents

Privacy notice

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