Service Support Manager

Job summary

Fixed term - 31st March 2026

We have an exciting opportunity for a manager with proven organisational and leadership skills to join our friendly team. The role involves overseeing the work of both our Acute and Community Paediatric teams.

This team is currently moving towards a more digitised way of doing business so experience of managing changing systems would be an advantage. The role also involves taking managerial responsibility for 2 admin teams which provide support to clinicians in childrens community services including paediatric therapies, the child development centre, the community doctors and the 0-19 integrated public health nursing service.

This post will be based across Rotherham Hospital, Rotherham Community Health Centre and Kimberworth Place.

Main duties of the job

This role involves providing comprehensive performance, operational, and analytical management support to the Directorate to ensure achievement of key targets and delivery of high-quality services. Key responsibilities include assisting senior leaders with implementing changes to meet performance goals, establishing systems to monitor progress, reconciling and validating data from multiple sources, and undertaking capacity planning to ensure proactive compliance with targets.

The postholder will work closely with service managers and clinical leads to manage operational functions, including line management of administrative staff, oversight of the Child Health Information Service, and coordination of projects, business cases, and policy development. They will ensure timely patient care through effective scheduling, monitor and report on service delivery, lead service improvement initiatives, and promote innovation across teams.

The role also requires robust data collection, analysis, and collaboration with internal and external stakeholders, ensuring compliance with data protection regulations. Additionally, the postholder will provide cross-cover, deputise for the service manager, and carry out other duties as needed to support service delivery and organisational objectives.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

---