Administrator

Job summary

We are looking for a motivated Administrator to join our team for 19 hours per week

This role supports the delivery of high-quality care for children and young people by providing vital administrative support within Community Childrens Services. As a key member of the paediatric admin team, you will ensure that patient records are accurately maintained, appointments are managed efficiently, and families receive clear, timely communication.

Success in this role requires excellent organisational skills, attention to detail, strong IT literacy, and a compassionate, family-friendly approach. If you're motivated to make a real difference in the lives of children and families, this is a rewarding opportunity to join a dedicated team committed to community-based care.

Main duties of the job

• Maintain accurate electronic health records using systems such as SystmOne and Meditech in line with Trust procedures.
• Register and de-register patients, manage transfers, book appointments, and update clinic schedules.
• Scan correspondence and manage incoming/outgoing mail and emails.
• Undertake routine typing, data entry, and the collation/distribution of reports.
• Patient and Family Liaison
• Handle telephone and public enquiries with sensitivity and professionalism, ensuring families are signposted to the right services.
• Communicate appointment details to families via letters and calls, including rebooking and short-notice changes.
• Arrange interpreters when required, following Trust protocols.
• Information Management
• Use IT systems (e.g., SystmOne, Meditech, Talking Point) to input, retrieve, and update patient information.
• Ensure data protection and patient confidentiality are maintained at all times.
• Team and Service Support
• Provide absence cover for admin colleagues to maintain service continuity.
• Attend and contribute to team meetings.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and entry level band 3 roles are no longer eligible for sponsorship.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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