Senior Booking Clerk

Job summary

We are seeking an enthusiastic and highly organised Senior Booking Clerk to join our Nuclear Medicine/Doppler team at The Rotherham NHS Foundation Trust.

This key administrative role supports the delivery of a high-quality, patient-centred service within the Imaging Directorate.

Working closely with another Senior Booking Clerk, you will provide mutual support and resilience across both booking services to ensure the smooth and efficient coordination of patient appointments, clinics, and imaging sessions.

You will be responsible for supervising booking processes, maintaining accurate patient information, monitoring waiting lists with the support of our validation manager, and ensuring that all appointments are scheduled in line with Trust and national access targets. You will also provide day-to-day support and guidance to the wider administrative team.

You will have significant administrative experience within a healthcare or similar environment, ideally with knowledge of Nuclear Medicine booking systems. Excellent communication, organisational and IT skills are essential, along with the ability to work under pressure and manage competing priorities.You should be able to demonstrate initiative, attention to detail, and a commitment to delivering excellent patient care through efficient service coordination.

Main duties of the job

• Oversee and coordinate the booking of Nuclear Medicine investigations and procedures.
• Work collaboratively with another Senior Booking Clerk to provide cross-cover and resilience across related services.
• Ensure timely and accurate input of patient data onto Trust systems.
• Liaise with clinicians, technologists, and other administrative teams to manage appointment capacity and patient flow.
• Support administrative staff to deliver a responsive and efficient service.
• Monitor and report on waiting times, escalating any concerns appropriately.
• Respond professionally to patient and staff enquiries, maintaining confidentiality at all times.
• Support service improvement initiatives within the Imaging Directorate.

Interviews to take place on 20th November 2025

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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