The Rotherham NHS Foundation Trust

Service Support Manager

The closing date is 29 June 2025

Job summary

9 Month Fixed Term Contract

37.5 Hours per week

This role would suit someone who has excellent people and managerial skills, who would relish the opportunity to work in partnership with staff at all levels to deliver an efficient admin service which supports our clinical teams.

An aptitude for working with data and reporting systems is essential and you will develop close working relationships with our IT teams, our clinical leads as well as key colleagues in other organisations.

Contributing to the wider work of the management team is also an integral part of the role so you will be have the opportunity to get involved in a range of interesting projects to improve service delivery and performance.

Main duties of the job

We have an exciting opportunity for a manager with proven organisational and leadership skills to join our friendly team. The role involves overseeing the work of both our Acute and Community Paediatric teams. This team is currently moving towards a more digitised way of doing business so experience of managing changing systems would be an advantage.

The role also involves taking managerial responsibility for 3 admin teams which provide support to clinicians in Paediatric acute services, childrens community services including paediatric therapies, the child development centre, the community doctors and the 0-19 integrated public health nursing service.

This post will be based across Rotherham Hospital, RotherhamCommunity Health Centre and Kimberworth Place.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and entry level band 3 roles are no longer eligible for sponsorship.

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year Pro rata, per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Flexible working

Reference number

C9165-25-05-103

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S602UD


Kimberworth Place

Kimberworth Road

Rotherham

S611HE


Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent knowledge / experience
  • NHS management training

Desirable

  • Management qualification
  • ECDL or equivalent

Knowledge

Essential

  • Knowledge/Experience of change management
  • Working knowledge of Electronic Patient Record System which must include a detailed working knowledge of SystmOne
  • Computer literate. Good working knowledge of:
  • Microsoft word (word processing)
  • Access database administration
  • Excel spreadsheet packages, Internet, intranet and e-mail

Desirable

  • Business planning experience
  • Project management skills
  • Knowledge of health and safety regulations

Experience

Essential

  • Demonstrable relevant experience in the NHS
  • Experience of waiting list management
  • Experience of managing performance
  • Knowledge/Experience of change management
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent knowledge / experience
  • NHS management training

Desirable

  • Management qualification
  • ECDL or equivalent

Knowledge

Essential

  • Knowledge/Experience of change management
  • Working knowledge of Electronic Patient Record System which must include a detailed working knowledge of SystmOne
  • Computer literate. Good working knowledge of:
  • Microsoft word (word processing)
  • Access database administration
  • Excel spreadsheet packages, Internet, intranet and e-mail

Desirable

  • Business planning experience
  • Project management skills
  • Knowledge of health and safety regulations

Experience

Essential

  • Demonstrable relevant experience in the NHS
  • Experience of waiting list management
  • Experience of managing performance
  • Knowledge/Experience of change management

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S602UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S602UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lindsey Palmer

lindsey.palmer4@nhs.net

07985244439

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year Pro rata, per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Flexible working

Reference number

C9165-25-05-103

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S602UD


Kimberworth Place

Kimberworth Road

Rotherham

S611HE


Supporting documents

Privacy notice

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