Team Leader

Job summary

15 hours per week

The Admin Team Leader for the Child Health Information Department (CHID) is responsible for leading and managing the administration and clerical functions within the Children & Young Peoples Services. Based at the Rotherham NHS Foundation Trust, the post holder ensures the delivery of a high-quality, efficient service by supervising a team of clerical and higher clerical officers.

The role requires effective workforce planning, performance monitoring, and fostering strong working relationships with clinical teams and service users.

Main duties of the job

• Oversee daily operations of CHID administration, including immunisation/vaccination coordination and statutory child health assessments.
• Line manage Band 2 and Band 3 admin staff, including recruitment, training, performance reviews (PDRs), sickness monitoring, and staff development.
• Ensure the service meets KPI targets and statutory deadlines by monitoring performance and ensuring adequate workforce cover.
• Lead team meetings, attend relevant service meetings, and liaise with internal and external stakeholders.
• Manage departmental budgets for goods and services.
• Supervise data management through EPR systems (e.g., SystmOne, Meditech), ensuring accurate data entry and monitoring.
• Respond to patient and client queries, including handling complaints with sensitivity and professionalism.
• Ensure compliance with health and safety regulations, Trust policies, and Information Governance (e.g., Data Protection, Caldicott principles).
• Contribute to continuous improvement of departmental processes, service quality, and policy compliance.
• Handle emotionally sensitive issues and maintain confidentiality at all times.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 roles are no longer eligible for sponsorship

From the 09 April 2025 we cannot sponsor band 3 entry level roles

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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