The Rotherham NHS Foundation Trust

Clerical Assistant

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Job summary

Clerical Assistant

Part time - 24 Hours per week

We have an exciting opportunity for you to join our Administrative team in Nutrition and Dietetics. We are looking for an enthusiastic, self motivated, well-organised admin and clerical member to join our service on a part time basis of 24 hours per week over 4 days. Your role will be supporting the provision of an efficient and comprehensive administrative service to the Dietitians, Dietetic Assistants and student Dietitians.You should be able to communicate with staff at all levels, as well as members of the public with confidence and initiative, being the first point of contact for the service. You should possess good general admin and office skills, RSA Word Processing or equivalent, have a pleasant manner and be able to work as part of a team and also be able to work on your own initiative. Good keyboard skills are essential and a knowledge of SystmOne would be an advantage.Familiarity of working within a hospital / office environment would also be an advantage.Further details regarding the post can be obtained from Sharron Cussens, Administrative Lead on 01709 426244 or e-mail sharron.cussens@nhs.net

Main duties of the job

To provide admin and clerical support as part of the Administrative team to Rotherham Nutrition and Dietetic Services. This includes providing support to Dietitians, Dietetic Assistants, and student Dietitians in relation to:

- Booking Dietetic clinic appointments for patients using SystmOne- Generate prescription requests for nutritional products for patients- Supporting very busy telephone lines, dealing with enquiries from patients, GPs and other health professionals and action accordingly.- General administrative duties including dealing with incoming and outgoing mail, scanning, letters, accepting and checking deliveries to dept, and dealing with visitors.- Monitor and action e-mails received via service e-mail in-boxes.

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Date posted

27 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Pro rata, Per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-24-03-114

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Qualifications

Essential

Good general education, 4 GCSEs or equivalent, ie: NVQ Level 2 Business Administration
Experience of using Microsoft Office applications, ie Outlook, Word
Willing to undertake further training as required.

Desirable

RSA Word Processing/Typing or equivalent qualification ie: ECDL.
Evidence of continuous professional development.

Experience

Essential

Experience of office procedures ie filing, photocopying, message taking, typing.

Desirable

Previous experience of using an electronic records system ie: SystmOne / Meditech.
Previous NHS Experience or other large sector organisation would be an advantage.
Experience of mentoring / supporting new members of the team.

Knowledge

Essential

Ability to recognise what information is confidential information and knowledge of how to maintain confidentiality.

Desirable

Working knowledge of NHS Policies and Procedures.

Person Specification

Qualifications

Essential

Good general education, 4 GCSEs or equivalent, ie: NVQ Level 2 Business Administration
Experience of using Microsoft Office applications, ie Outlook, Word
Willing to undertake further training as required.

Desirable

RSA Word Processing/Typing or equivalent qualification ie: ECDL.
Evidence of continuous professional development.

Experience

Essential

Experience of office procedures ie filing, photocopying, message taking, typing.

Desirable

Previous experience of using an electronic records system ie: SystmOne / Meditech.
Previous NHS Experience or other large sector organisation would be an advantage.
Experience of mentoring / supporting new members of the team.

Knowledge

Essential

Ability to recognise what information is confidential information and knowledge of how to maintain confidentiality.

Desirable

Working knowledge of NHS Policies and Procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.